Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 04, 2021 - 09:01 UTC
Talkdesk will be conducting platform maintenance on Live Reporting during the hours of 9:00 AM - 11:00 AM UTC on Sunday, July 04, 2021.
During this maintenance period infrastructure enhancements will be made to increase platform resiliency.
During this window, metrics both in Live Dashboards and Live API won't be updated, therefore Live users won’t be able to see how their Contact Center is performing during maintenance, although they can still access Live.
This page will be updated throughout the maintenance.
Posted Jul 01, 2021 - 16:06 UTC
This scheduled maintenance affected: Reporting & Analytics (Live Reporting).