All Systems Operational
Voice Operational
Inbound Operational
Outbound Operational
PSTN Operational
xConnect Operational
BYOC Operational
SIP Operational
Call Controls Operational
Call Audio Quality Operational
Call Flows & Routing Operational
Greetings & Audio Messages Operational
Voicemails & Call Recordings Operational
Apps Operational
Callbar Operational
Studio Operational
Agent Dashboard Operational
Mobile Agent Operational
Workforce Engagement Portal Operational
Agent Assist Operational
Virtual Agent Operational
Platform Operational
Talkdesk ID Login Operational
Single Sign On (SSO) Operational
APIs Operational
PCI Payment Operational
Email Notifications Operational
Reporting & Analytics Operational
Live Reporting Operational
Historical Reporting Operational
Integrations Operational
Contact Synchronization Operational
Pop & Automated Task Execution Operational
Salesforce Connector Operational
Zendesk Connector Operational
Slack Connector Operational
Other Connectors Operational
Omnichannel Operational
Email Operational
Messaging Operational
Chat Operational
Social Listening Operational
SMS Operational
Inbound Operational
Outbound Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 23, 2020

No incidents reported today.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020
Completed - The scheduled maintenance has been completed.
Oct 12, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 00:00 PDT
Scheduled - This maintenance is essential to increase our platform's resilience and reliability. During a short period through the maintenance window, some calls may take slightly longer than usual to be assigned to an agent. No other impacts are expected. This status page will be updated throughout.
Oct 8, 12:27 PDT
Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

No incidents reported.