Resolved -
Further monitoring has revealed no recurrence of the earlier issues affecting calls. This incident is now resolved.
If you need additional help, please reach out to us at
support@talkdesk.com
Jan 13, 16:18 PST
Update -
We have seen full recovery from the earlier issues. We are continuing to monitor for any further issues.
Jan 13, 15:35 PST
Monitoring -
We have applied additional mitigating measures and have seen improvement from the earlier issues. We will continue to monitor the situation.
Jan 13, 15:24 PST
Update -
We are still continuously engaged in mitigating intermittent problems affecting calls.
Jan 13, 15:04 PST
Update -
We are continuing to work to mitigate this issue.
Jan 13, 14:13 PST
Identified -
We have identified an issue causing failures in a subset of calls. We are still working to mitigate the issue.
Jan 13, 13:44 PST
Update -
We are working to mitigate intermittent problems making and receiving calls.
Jan 13, 13:21 PST
Update -
We are still investigating intermittent problems making and receiving calls.
Jan 13, 13:04 PST
Update -
We are continuing to investigate reports of intermittent problems making and receiving calls.
Jan 13, 12:42 PST
Investigating -
We have received reports of application errors and are investigating.
Jan 13, 12:27 PST