Talkdesk Status

All Systems Operational

Agent Dashboard Operational

Contacts Operational

Integrations - Contact Synchronization Operational

Integrations - Task Execution Operational

Reporting Operational

Voice - Call Recordings & Voicemail Operational

Voice - Dequeuing Calls Operational

Voice - Greetings & Messages Operational

Voice - Incoming Browser Calls Operational

Voice - Incoming SIP Calls Operational

Voice - Incoming External Phone Calls Operational

Voice - Outgoing Browser Calls Operational

Voice - Outgoing SIP Calls Operational

Talkdesk ID Login Operational

Talkdesk Live Operational

Single Sign On (SSO) Operational

SMS - Inbound Operational

SMS - Outbound Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 21, 2018

No incidents reported today.

Jun 20, 2018

No incidents reported.

Jun 19, 2018

No incidents reported.

Jun 18, 2018

No incidents reported.

Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 15, 2018

No incidents reported.

Jun 14, 2018

No incidents reported.

Jun 13, 2018

No incidents reported.

Jun 12, 2018

No incidents reported.

Jun 11, 2018

No incidents reported.

Jun 10, 2018

No incidents reported.

Jun 9, 2018

No incidents reported.

Jun 8, 2018

Localized Connection Issues in Europe

Resolved - This incident has been resolved.
Jun 8, 06:07 PDT

Update - All systems operating normally.
Jun 8, 06:07 PDT

Monitoring - No additional reports have been received, but we will continue to monitor the situation.
Jun 8, 03:34 PDT

Update - We have implemented workarounds for affected customers. We continue to work with our providers to investigate the connectivity issues that are only affecting some regions in Europe. Please reach out to support if you experience issue.
Jun 8, 02:56 PDT

Investigating - We are investigating a potential in connecting with Talkdesk in certain regions within Europe. Another update will be provided shortly.
Jun 8, 02:11 PDT

Jun 7, 2018

No incidents reported.