All Systems Operational
Agent Dashboard   ? Operational
Contacts   ? Operational
Integrations - Contact Synchronization   ? Operational
Integrations - Task Execution   ? Operational
Reporting   ? Operational
Voice - Call Recordings & Voicemail   ? Operational
Voice - Dequeuing Calls   Operational
Voice - Greetings & Messages   ? Operational
Voice - Incoming Browser Calls   ? Operational
Voice - Incoming SIP Calls   ? Operational
Voice - Incoming External Phone Calls   ? Operational
Voice - Outgoing Browser Calls   ? Operational
Voice - Outgoing SIP Calls   ? Operational
Talkdesk ID Login   ? Operational
Talkdesk Live   Operational
Single Sign On (SSO)   Operational
SMS - Inbound   Operational
SMS - Outbound   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 12, 2018

No incidents reported today.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.

Nov 6, 2018

No incidents reported.

Nov 5, 2018
Resolved - Our systems are now fully operational but we'll continue to monitor.

Please reach out to support@talkdesk.com if you encounter further issues.
Nov 5, 11:19 PST
Update - We are seeing recovery across all systems. We'll continue to monitor.
Nov 5, 10:13 PST
Monitoring - Our provider has identified the issue and all systems appear to be recovering.

We'll monitor the situation closely.
Nov 5, 09:50 PST
Identified - The issue has been identified and a fix is being implemented.
Nov 5, 09:39 PST
Investigating - Our telecom provider is experiencing resurgent errors which have impacted our systems. The primary symptoms are dropped calls or problems making outbound calls.

We are working with them again to address the issues as quickly as possible.
Nov 5, 09:39 PST
Resolved - Our systems are now fully operational and everything has recovered.

Please reach out to support@talkdesk.com if you see otherwise.
Nov 5, 09:19 PST
Update - We are continuing to monitor for any further issues.
Nov 5, 09:12 PST
Monitoring - We are seeing improvements across all systems and we will continue to monitor.
Nov 5, 09:07 PST
Update - We are continuing to investigate this issue.
Nov 5, 08:50 PST
Update - We are continuing to investigate this issue.
Nov 5, 08:34 PST
Investigating - Our telecom provider has identified an issue and we're currently working closely with them on fixing this.

We'll provide more updates shortly.
Nov 5, 08:29 PST
Nov 4, 2018

No incidents reported.

Nov 3, 2018

No incidents reported.

Nov 2, 2018

No incidents reported.

Nov 1, 2018

No incidents reported.

Oct 31, 2018

No incidents reported.

Oct 30, 2018

No incidents reported.

Oct 29, 2018

No incidents reported.