Talkdesk Status

Scheduled Maintenance

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 2026 - 00:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Apr 18, 2026 00:00 - Apr 20, 2026 00:00 UTC

Scheduled - We will be conducting a resilience upgrade to our metadata database in EU from 18th April until 20th April for Call Recordings and Voicemail Recordings. There will be no loss of recordings or metadata during this upgrade however operations over recordings might be delayed during this timeframe, but they will be queued and processed. All other services dependent on recordings: Integrations or Transcriptions will operate without impact as well.
Apr 18, 2026 00:00 - Apr 20, 2026 00:00 UTC

About This Site

Welcome to the Talkdesk Operations status page, for our community, as well as interacting with partners and resellers.

US (mytalkdesk.com) Operational

Inbound Calls (Talkdesk Voice) Operational

Outbound Calls (Talkdesk Voice) Operational

Talkdesk BYOC (Bring Your Own Carrier) (Talkdesk Voice) Operational

Talkdesk Login (Talkdesk Platform) Operational

Talkdesk API (Talkdesk Platform) Operational

Talkdesk Secure Payments™ (Talkdesk Platform) Operational

Talkdesk Connections™ (Talkdesk Platform) Operational

Talkdesk Guardian™ (Talkdesk Ascend AI) Operational

Talkdesk AppConnect™ (Marketplace) Operational

Talkdesk Conversation Orchestrator™ (Talkdesk Platform) Operational

Talkdesk Fax-powered by eFax (Talkdesk Omnichannel Engagement) Operational

Talkdesk Social Messaging (Talkdesk Omnichannel Engagement) Operational

Talkdesk Digital Connect™ (Talkdesk Omnichannel Engagement) Operational

Talkdesk for Salesforce (Talkdesk Integrations) Operational

Talkdesk Zendesk Connector (Talkdesk Integrations) Operational

Talkdesk Slack Connector (Talkdesk Integrations) Operational

Talkdesk ServiceNow Connector (Talkdesk Integrations) Operational

Talkdesk Zoom Connector (Talkdesk Integrations) Operational

Talkdesk for Microsoft Teams (Talkdesk Integrations) Operational

Talkdesk Microsoft Dynamics 365 Connector (Talkdesk Integrations) Operational

Talkdesk Live™ Dashboard (Talkdesk Platform) Operational

Talkdesk Explore™ Reporting (Talkdesk Platform) Operational

Talkdesk Interaction Analytics™ (Talkdesk Ascend AI) Operational

Talkdesk Copilot™ (Talkdesk Ascend AI) Operational

Talkdesk CXA Operations Center™ (Talkdesk Ascend AI) Operational

Talkdesk Feedback™ (Talkdesk Workforce Engagement) Operational

Talkdesk Performance Management™ (Talkdesk Workforce Engagement) Operational

Talkdesk Phone™ (Talkdesk Voice) Operational

Talkdesk QM Assist™ (Talkdesk Workforce Engagement) Operational

Talkdesk Conversations Mobile App™ (Talkdesk Omnichannel Engagement) Operational

Talkdesk Phone Mobile App (Talkdesk Voice) Operational

Talkdesk Screen Recording (Talkdesk Workforce Engagement) Operational

Talkdesk Dialer™ (Talkdesk Voice) Operational

Talkdesk Knowledge Management™ (Talkdesk Ascend AI) Operational

Talkdesk Autopilot™ (Talkdesk Ascend AI) Operational

Talkdesk Call Recording™ (Talkdesk Workforce Engagement) Operational

Talkdesk Workforce Management™ (Talkdesk Workforce Engagement) Operational

Talkdesk Identity™ (Talkdesk Ascend AI) Operational

Talkdesk for Salesforce Voice (Talkdesk Integrations) Operational

Talkdesk Studio™ IVR and Routing (Talkdesk Omnichannel Engagement) Operational

Talkdesk Global Communications Network™ (Talkdesk Voice) Operational

Talkdesk Advanced Dialer (Talkdesk Voice) Operational

Talkdesk Dialer for Salesforce™ (Talkdesk Voice) Operational

Talkdesk Navigator™ (Talkdesk Ascend AI) Operational

Talkdesk Shield™ (Talkdesk Ascend AI) Operational

Talkdesk CX Sensors™ (Talkdesk Ascend AI) Operational

Talkdesk Conversations (Talkdesk Omnichannel Engagement) Operational

Talkdesk SMS (Talkdesk Omnichannel Engagement) Operational

Talkdesk Email (Talkdesk Omnichannel Engagement) Operational

Talkdesk Chat (Talkdesk Omnichannel Engagement) Operational

Talkdesk Cases™ (Talkdesk Omnichannel Engagement) Operational

Talkdesk Automated Notifications™ (Talkdesk Omnichannel Engagement) Operational

Talkdesk Hybrid Cloud™ Storage (Talkdesk Platform) Operational

Talkdesk HubSpot Connector (Talkdesk Integrations) Operational

Talkdesk Oracle Service Cloud Connector (Talkdesk Integrations) Operational

Talkdesk Pega Connector (Talkdesk Integrations) Operational

Talkdesk Verint WFM Connector (Talkdesk Integrations) Operational

Talkdesk SAP Cloud for Customer (C4C) Connector (Talkdesk Integrations) Operational

Talkdesk Outreach Connector (Talkdesk Integrations) Operational

Talkdesk Financial Services Experience Cloud™ Banking Connector (Industries Experience Clouds) Operational

Talkdesk Financial Services Experience Cloud™ Accelerator for Guidewire ClaimCenter (Industries Experience Clouds) Operational

Talkdesk Healthcare Experience Cloud™ for Providers Epic Connector (Industries Experience Clouds) Operational

Talkdesk Healthcare Experience Cloud™ for Providers Athena Health Connector (Industries Experience Clouds) Operational

Talkdesk Healthcare Experience Cloud™ for Providers Cerner Connector (Industries Experience Clouds) Operational

Talkdesk Healthcare Experience Cloud™ for Providers EHR Connector (Industries Experience Clouds) Operational

Talkdesk Retail Experience Cloud™ Shopify Connector (Industries Experience Clouds) Operational

Talkdesk Retail Experience Cloud™ BigCommerce Connector (Industries Experience Clouds) Operational

Talkdesk Quality Management™ (Talkdesk Workforce Engagement) Operational

Talkdesk Workspace™ (Talkdesk Platform) Operational

VDI Connect (Talkdesk Voice) Operational

Canada (mytalkdeskca.com) Operational