All Systems Operational
Agent Dashboard   ? Operational
Contacts   ? Operational
Integrations - Contact Synchronization   ? Operational
Integrations - Task Execution   ? Operational
Reporting   ? Operational
Voice - Call Recordings & Voicemail   ? Operational
Voice - Dequeuing Calls   Operational
Voice - Greetings & Messages   ? Operational
Voice - Incoming Browser Calls   ? Operational
Voice - Incoming SIP Calls   ? Operational
Voice - Incoming External Phone Calls   ? Operational
Voice - Outgoing Browser Calls   ? Operational
Voice - Outgoing SIP Calls   ? Operational
Talkdesk ID Login   ? Operational
Talkdesk Live   Operational
Single Sign On (SSO)   Operational
SMS - Inbound   Operational
SMS - Outbound   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Fire Drill for DR Environments Jul 22, 02:30-04:30 PDT
On Sunday the 22nd of July from 9:30 AM to 11:30 AM UTC (2:30 AM to 4:30 AM PDT) we will be conducting a limited fire drill with internal accounts in order to exercise additional aspects in our Disaster Recovery environments.

As Talkdesk continues to invest in Site Reliability, and even though we run regular fire drills in other environments including testing of various portions of our production DR environments, we will be undergoing a more thorough exercise but only for internal accounts.

For customer accounts we don't expect there will be any impact to normal operations.

The status page will be updated throughout the exercise.
Posted on Jul 18, 10:33 PDT
Past Incidents
Jul 20, 2018

No incidents reported today.

Jul 19, 2018

No incidents reported.

Jul 18, 2018

No incidents reported.

Jul 17, 2018

No incidents reported.

Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018

No incidents reported.

Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018

No incidents reported.