All Systems Operational
Agent Dashboard   ? Operational
Contacts   ? Operational
Integrations - Contact Synchronization   ? Operational
Integrations - Task Execution   ? Operational
Reporting   ? Operational
Voice - Call Recordings & Voicemail   ? Operational
Voice - Dequeuing Calls   Operational
Voice - Greetings & Messages   ? Operational
Voice - Incoming Browser Calls   ? Operational
Voice - Incoming SIP Calls   ? Operational
Voice - Incoming External Phone Calls   ? Operational
Voice - Outgoing Browser Calls   ? Operational
Voice - Outgoing SIP Calls   ? Operational
Talkdesk ID Login   ? Operational
Talkdesk Live   Operational
Single Sign On (SSO)   Operational
SMS - Inbound   Operational
SMS - Outbound   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 21, 2018

No incidents reported today.

Jun 20, 2018

No incidents reported.

Jun 19, 2018

No incidents reported.

Jun 18, 2018

No incidents reported.

Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 15, 2018

No incidents reported.

Jun 14, 2018

No incidents reported.

Jun 13, 2018

No incidents reported.

Jun 12, 2018

No incidents reported.

Jun 11, 2018

No incidents reported.

Jun 10, 2018

No incidents reported.

Jun 9, 2018

No incidents reported.

Jun 8, 2018
Resolved - This incident has been resolved.
Jun 8, 06:07 PDT
Update - All systems operating normally.
Jun 8, 06:07 PDT
Monitoring - No additional reports have been received, but we will continue to monitor the situation.
Jun 8, 03:34 PDT
Update - We have implemented workarounds for affected customers. We continue to work with our providers to investigate the connectivity issues that are only affecting some regions in Europe. Please reach out to support if you experience issue.
Jun 8, 02:56 PDT
Investigating - We are investigating a potential in connecting with Talkdesk in certain regions within Europe. Another update will be provided shortly.
Jun 8, 02:11 PDT
Jun 7, 2018

No incidents reported.