All Systems Operational

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Welcome to the Talkdesk Operations status page, for our community, as well as interacting with partners and resellers.

US (mytalkdesk.com) Operational
Inbound Calls (Talkdesk Voice) Operational
Outbound Calls (Talkdesk Voice) Operational
Talkdesk BYOC (Bring Your Own Carrier) (Talkdesk Voice) Operational
Talkdesk Login (Talkdesk Platform) Operational
Talkdesk API (Talkdesk Platform) Operational
Talkdesk Secure Payments™ (Talkdesk Platform) Operational
Talkdesk Connections™ (Talkdesk Platform) Operational
Talkdesk Guardian™ (Talkdesk Ascend AI) Operational
Talkdesk AppConnect™ (Marketplace) Operational
Talkdesk Conversation Orchestrator™ (Talkdesk Platform) Operational
Talkdesk Fax-powered by eFax (Talkdesk Omnichannel Engagement) Operational
Talkdesk Social Messaging (Talkdesk Omnichannel Engagement) Operational
Talkdesk Digital Connect™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk for Salesforce (Talkdesk Integrations) Operational
Talkdesk Zendesk Connector (Talkdesk Integrations) Operational
Talkdesk Slack Connector (Talkdesk Integrations) Operational
Talkdesk ServiceNow Connector (Talkdesk Integrations) Operational
Talkdesk Zoom Connector (Talkdesk Integrations) Operational
Talkdesk for Microsoft Teams (Talkdesk Integrations) Operational
Talkdesk Microsoft Dynamics 365 Connector (Talkdesk Integrations) Operational
Talkdesk Live™ Dashboard (Talkdesk Platform) Operational
Talkdesk Explore™ Reporting (Talkdesk Platform) Operational
Talkdesk Interaction Analytics™ (Talkdesk Ascend AI) Operational
Talkdesk Copilot™ (Talkdesk Ascend AI) Operational
Talkdesk AI Trainer™ (Talkdesk Ascend AI) Operational
Talkdesk Feedback™ (Talkdesk Workforce Engagement) Operational
Talkdesk Performance Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Phone™ (Talkdesk Voice) Operational
Talkdesk QM Assist™ (Talkdesk Workforce Engagement) Operational
Talkdesk Conversations Mobile App™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Phone Mobile App (Talkdesk Voice) Operational
Talkdesk Screen Recording (Talkdesk Workforce Engagement) Operational
Talkdesk Dialer™ (Talkdesk Voice) Operational
Talkdesk Knowledge Management™ (Talkdesk Ascend AI) Operational
Talkdesk Autopilot™ (Talkdesk Ascend AI) Operational
Talkdesk Call Recording™ (Talkdesk Workforce Engagement) Operational
Talkdesk Workforce Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Identity™ (Talkdesk Ascend AI) Operational
Talkdesk for Salesforce Voice (Talkdesk Integrations) Operational
Talkdesk Studio™ IVR and Routing (Talkdesk Omnichannel Engagement) Operational
Talkdesk Global Communications Network™ (Talkdesk Voice) Operational
Talkdesk Advanced Dialer (Talkdesk Voice) Operational
Talkdesk Dialer for Salesforce™ (Talkdesk Voice) Operational
Talkdesk Navigator™ (Talkdesk Ascend AI) Operational
Talkdesk Shield™ (Talkdesk Ascend AI) Operational
Talkdesk CX Sensors™ (Talkdesk Ascend AI) Operational
Talkdesk Conversations (Talkdesk Omnichannel Engagement) Operational
Talkdesk SMS (Talkdesk Omnichannel Engagement) Operational
Talkdesk Email (Talkdesk Omnichannel Engagement) Operational
Talkdesk Chat (Talkdesk Omnichannel Engagement) Operational
Talkdesk Cases™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Automated Notifications™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Hybrid Cloud™ Storage (Talkdesk Platform) Operational
Talkdesk HubSpot Connector (Talkdesk Integrations) Operational
Talkdesk Oracle Service Cloud Connector (Talkdesk Integrations) Operational
Talkdesk Pega Connector (Talkdesk Integrations) Operational
Talkdesk Verint WFM Connector (Talkdesk Integrations) Operational
Talkdesk SAP Cloud for Customer (C4C) Connector (Talkdesk Integrations) Operational
Talkdesk Outreach Connector (Talkdesk Integrations) Operational
Talkdesk Financial Services Experience Cloud™ Banking Connector (Industries Experience Clouds) Operational
Talkdesk Financial Services Experience Cloud™ Accelerator for Guidewire ClaimCenter (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Epic Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Athena Health Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Cerner Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers EHR Connector (Industries Experience Clouds) Operational
Talkdesk Retail Experience Cloud™ Shopify Connector (Industries Experience Clouds) Operational
Talkdesk Retail Experience Cloud™ BigCommerce Connector (Industries Experience Clouds) Operational
Talkdesk Quality Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Workspace™ (Talkdesk Platform) Operational
VDI Connect (Talkdesk Voice) Operational
Canada (mytalkdeskca.com) Operational
Inbound Calls (Talkdesk Voice) Operational
Outbound Calls (Talkdesk Voice) Operational
Talkdesk BYOC (Bring Your Own Carrier) (Talkdesk Voice) Operational
Talkdesk Login (Talkdesk Platform) Operational
Talkdesk API (Talkdesk Platform) Operational
Talkdesk Secure Payments™ (Talkdesk Platform) Operational
Talkdesk Fax-powered by eFax (Talkdesk Omnichannel Engagement) Operational
Talkdesk Connections™ (Talkdesk Platform) Operational
Talkdesk Guardian™ (Talkdesk Ascend AI) Operational
Talkdesk AppConnect™ (Marketplace) Operational
Talkdesk Conversation Orchestrator™ (Talkdesk Platform) Operational
Talkdesk Social Messaging (Talkdesk Omnichannel Engagement) Operational
Talkdesk Digital Connect™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk for Salesforce (Talkdesk Integrations) Operational
Talkdesk Zendesk Connector (Talkdesk Integrations) Operational
Talkdesk Slack Connector (Talkdesk Integrations) Operational
Talkdesk ServiceNow Connector (Talkdesk Integrations) Operational
Talkdesk Zoom Connector (Talkdesk Integrations) Operational
Talkdesk for Microsoft Teams (Talkdesk Integrations) Operational
Talkdesk Microsoft Dynamics 365 Connector (Talkdesk Integrations) Operational
Talkdesk Live™ Dashboard (Talkdesk Platform) Operational
Talkdesk Explore™ Reporting (Talkdesk Platform) Operational
Talkdesk Interaction Analytics™ (Talkdesk Ascend AI) Operational
Talkdesk Copilot™ (Talkdesk Ascend AI) Operational
Talkdesk AI Trainer™ (Talkdesk Ascend AI) Operational
Talkdesk Feedback™ (Talkdesk Workforce Engagement) Operational
Talkdesk Performance Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Phone™ (Talkdesk Voice) Operational
Talkdesk QM Assist™ (Talkdesk Workforce Engagement) Operational
Talkdesk Conversations Mobile App™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Phone Mobile App (Talkdesk Voice) Operational
Talkdesk Screen Recording (Talkdesk Workforce Engagement) Operational
Talkdesk Dialer™ (Talkdesk Voice) Operational
Talkdesk Knowledge Management™ (Talkdesk Ascend AI) Operational
Talkdesk Autopilot™ (Talkdesk Ascend AI) Operational
Talkdesk Call Recording™ (Talkdesk Workforce Engagement) Operational
Talkdesk Workforce Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Identity™ (Talkdesk Ascend AI) Operational
Talkdesk for Salesforce Voice (Talkdesk Integrations) Operational
Talkdesk Studio™ IVR and Routing (Talkdesk Omnichannel Engagement) Operational
Talkdesk Global Communications Network™ (Talkdesk Voice) Operational
Talkdesk Advanced Dialer (Talkdesk Voice) Operational
Talkdesk Dialer for Salesforce™ (Talkdesk Voice) Operational
Talkdesk Navigator™ (Talkdesk Ascend AI) Operational
Talkdesk Shield™ (Talkdesk Ascend AI) Operational
Talkdesk CX Sensors™ (Talkdesk Ascend AI) Operational
Talkdesk Conversations (Talkdesk Omnichannel Engagement) Operational
Talkdesk SMS (Talkdesk Omnichannel Engagement) Operational
Talkdesk Email (Talkdesk Omnichannel Engagement) Operational
Talkdesk Chat (Talkdesk Omnichannel Engagement) Operational
Talkdesk Cases™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Automated Notifications™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Hybrid Cloud™ Storage (Talkdesk Platform) Operational
Talkdesk HubSpot Connector (Talkdesk Integrations) Operational
Talkdesk Oracle Service Cloud Connector (Talkdesk Integrations) Operational
Talkdesk Pega Connector (Talkdesk Integrations) Operational
Talkdesk Verint WFM Connector (Talkdesk Integrations) Operational
Talkdesk SAP Cloud for Customer (C4C) Connector (Talkdesk Integrations) Operational
Talkdesk Outreach Connector (Talkdesk Integrations) Operational
Talkdesk Financial Services Experience Cloud™ Banking Connector (Industries Experience Clouds) Operational
Talkdesk Financial Services Experience Cloud™ Accelerator for Guidewire ClaimCenter (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Epic Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Athena Health Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Cerner Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers EHR Connector (Industries Experience Clouds) Operational
Talkdesk Retail Experience Cloud™ Shopify Connector (Industries Experience Clouds) Operational
Talkdesk Retail Experience Cloud™ BigCommerce Connector (Industries Experience Clouds) Operational
Talkdesk Quality Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Workspace™ (Talkdesk Platform) Operational
VDI Connect (Talkdesk Voice) Operational
Europe (mytalkdesk.eu) Operational
Inbound Calls (Talkdesk Voice) Operational
Outbound Calls (Talkdesk Voice) Operational
Talkdesk BYOC (Bring Your Own Carrier) (Talkdesk Voice) Operational
Talkdesk Login (Talkdesk Platform) Operational
Talkdesk API (Talkdesk Platform) Operational
Talkdesk Secure Payments™ (Talkdesk Platform) Operational
Talkdesk Fax-powered by eFax (Talkdesk Omnichannel Engagement) Operational
Talkdesk Connections™ (Talkdesk Platform) Operational
Talkdesk Guardian™ (Talkdesk Ascend AI) Operational
Talkdesk AppConnect™ (Marketplace) Operational
Talkdesk Conversation Orchestrator™ (Talkdesk Platform) Operational
Talkdesk Social Messaging (Talkdesk Omnichannel Engagement) Operational
Talkdesk Digital Connect™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk for Salesforce (Talkdesk Integrations) Operational
Talkdesk Zendesk Connector (Talkdesk Integrations) Operational
Talkdesk Slack Connector (Talkdesk Integrations) Operational
Talkdesk ServiceNow Connector (Talkdesk Integrations) Operational
Talkdesk Zoom Connector (Talkdesk Integrations) Operational
Talkdesk for Microsoft Teams (Talkdesk Integrations) Operational
Talkdesk Microsoft Dynamics 365 Connector (Talkdesk Integrations) Operational
Talkdesk Live™ Dashboard (Talkdesk Platform) Operational
Talkdesk Explore™ Reporting (Talkdesk Platform) Operational
Talkdesk Interaction Analytics™ (Talkdesk Ascend AI) Operational
Talkdesk Copilot™ (Talkdesk Ascend AI) Operational
Talkdesk AI Trainer™ (Talkdesk Ascend AI) Operational
Talkdesk Feedback™ (Talkdesk Workforce Engagement) Operational
Talkdesk Performance Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Phone™ (Talkdesk Voice) Operational
Talkdesk QM Assist™ (Talkdesk Workforce Engagement) Operational
Talkdesk Conversations Mobile App™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Phone Mobile App (Talkdesk Voice) Operational
Talkdesk Screen Recording (Talkdesk Workforce Engagement) Operational
Talkdesk Dialer™ (Talkdesk Voice) Operational
Talkdesk Knowledge Management™ (Talkdesk Ascend AI) Operational
Talkdesk Autopilot™ (Talkdesk Ascend AI) Operational
Talkdesk Call Recording™ (Talkdesk Workforce Engagement) Operational
Talkdesk Workforce Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Identity™ (Talkdesk Ascend AI) Operational
Talkdesk for Salesforce Voice (Talkdesk Integrations) Operational
Talkdesk Studio™ IVR and Routing (Talkdesk Omnichannel Engagement) Operational
Talkdesk Global Communications Network™ (Talkdesk Voice) Operational
Talkdesk Advanced Dialer (Talkdesk Voice) Operational
Talkdesk Dialer for Salesforce™ (Talkdesk Voice) Operational
Talkdesk Navigator™ (Talkdesk Ascend AI) Operational
Talkdesk Shield™ (Talkdesk Ascend AI) Operational
Talkdesk CX Sensors™ (Talkdesk Ascend AI) Operational
Talkdesk Conversations (Talkdesk Omnichannel Engagement) Operational
Talkdesk SMS (Talkdesk Omnichannel Engagement) Operational
Talkdesk Email (Talkdesk Omnichannel Engagement) Operational
Talkdesk Chat (Talkdesk Omnichannel Engagement) Operational
Talkdesk Cases™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Automated Notifications™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Hybrid Cloud™ Storage (Talkdesk Platform) Operational
Talkdesk HubSpot Connector (Talkdesk Integrations) Operational
Talkdesk Oracle Service Cloud Connector (Talkdesk Integrations) Operational
Talkdesk Pega Connector (Talkdesk Integrations) Operational
Talkdesk Verint WFM Connector (Talkdesk Integrations) Operational
Talkdesk SAP Cloud for Customer (C4C) Connector (Talkdesk Integrations) Operational
Talkdesk Outreach Connector (Talkdesk Integrations) Operational
Talkdesk Financial Services Experience Cloud™ Banking Connector (Industries Experience Clouds) Operational
Talkdesk Financial Services Experience Cloud™ Accelerator for Guidewire ClaimCenter (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Epic Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Athena Health Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Cerner Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers EHR Connector (Industries Experience Clouds) Operational
Talkdesk Retail Experience Cloud™ Shopify Connector (Industries Experience Clouds) Operational
Talkdesk Retail Experience Cloud™ BigCommerce Connector (Industries Experience Clouds) Operational
Talkdesk Quality Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Workspace™ (Talkdesk Platform) Operational
VDI Connect (Talkdesk Voice) Operational
UK (mytalkdesk.co.uk) Operational
Inbound Calls (Talkdesk Voice) Operational
Outbound Calls (Talkdesk Voice) Operational
Talkdesk BYOC (Bring Your Own Carrier) (Talkdesk Voice) Operational
Talkdesk Phone™ (Talkdesk Voice) Operational
Talkdesk Phone Mobile App (Talkdesk Voice) Operational
Talkdesk Dialer™ (Talkdesk Voice) Operational
Talkdesk Global Communications Network™ (Talkdesk Voice) Operational
Talkdesk Advanced Dialer (Talkdesk Voice) Operational
Talkdesk Dialer for Salesforce™ (Talkdesk Voice) Operational
Talkdesk Login (Talkdesk Platform) Operational
Talkdesk API (Talkdesk Platform) Operational
Talkdesk Secure Payments™ (Talkdesk Platform) Operational
Talkdesk Connections™ (Talkdesk Platform) Operational
Talkdesk Conversation Orchestrator™ (Talkdesk Platform) Operational
Talkdesk Live™ Dashboard (Talkdesk Platform) Operational
Talkdesk Explore™ Reporting (Talkdesk Platform) Operational
Talkdesk Hybrid Cloud™ Storage (Talkdesk Platform) Operational
Talkdesk Workspace™ (Talkdesk Platform) Operational
Talkdesk Guardian™ (Talkdesk Ascend AI) Operational
Talkdesk Interaction Analytics™ (Talkdesk Ascend AI) Operational
Talkdesk Copilot™ (Talkdesk Ascend AI) Operational
Talkdesk AI Trainer™ (Talkdesk Ascend AI) Operational
Talkdesk Knowledge Management™ (Talkdesk Ascend AI) Operational
Talkdesk Autopilot™ (Talkdesk Ascend AI) Operational
Talkdesk Identity™ (Talkdesk Ascend AI) Operational
Talkdesk Navigator™ (Talkdesk Ascend AI) Operational
Talkdesk Shield™ (Talkdesk Ascend AI) Operational
Talkdesk CX Sensors™ (Talkdesk Ascend AI) Operational
Talkdesk AppConnect™ (Marketplace) Operational
Talkdesk Fax-powered by eFax (Talkdesk Omnichannel Engagement) Operational
Talkdesk Social Messaging (Talkdesk Omnichannel Engagement) Operational
Talkdesk Digital Connect™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Conversations Mobile App™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Studio™ IVR and Routing (Talkdesk Omnichannel Engagement) Operational
Talkdesk Conversations (Talkdesk Omnichannel Engagement) Operational
Talkdesk SMS (Talkdesk Omnichannel Engagement) Operational
Talkdesk Email (Talkdesk Omnichannel Engagement) Operational
Talkdesk Chat (Talkdesk Omnichannel Engagement) Operational
Talkdesk Cases™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Automated Notifications™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk for Salesforce (Talkdesk Integrations) Operational
Talkdesk Zendesk Connector (Talkdesk Integrations) Operational
Talkdesk Slack Connector (Talkdesk Integrations) Operational
Talkdesk ServiceNow Connector (Talkdesk Integrations) Operational
Talkdesk Zoom Connector (Talkdesk Integrations) Operational
Talkdesk for Microsoft Teams (Talkdesk Integrations) Operational
Talkdesk Microsoft Dynamics 365 Connector (Talkdesk Integrations) Operational
Talkdesk for Salesforce Voice (Talkdesk Integrations) Operational
Talkdesk HubSpot Connector (Talkdesk Integrations) Operational
Talkdesk Oracle Service Cloud Connector (Talkdesk Integrations) Operational
Talkdesk Pega Connector (Talkdesk Integrations) Operational
Talkdesk Verint WFM Connector (Talkdesk Integrations) Operational
Talkdesk SAP Cloud for Customer (C4C) Connector (Talkdesk Integrations) Operational
Talkdesk Outreach Connector (Talkdesk Integrations) Operational
Talkdesk Feedback™ (Talkdesk Workforce Engagement) Operational
Talkdesk Performance Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk QM Assist™ (Talkdesk Workforce Engagement) Operational
Talkdesk Screen Recording (Talkdesk Workforce Engagement) Operational
Talkdesk Call Recording™ (Talkdesk Workforce Engagement) Operational
Talkdesk Workforce Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Quality Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Financial Services Experience Cloud™ Banking Connector (Industries Experience Clouds) Operational
Talkdesk Financial Services Experience Cloud™ Accelerator for Guidewire ClaimCenter (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Epic Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Athena Health Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Cerner Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers EHR Connector (Industries Experience Clouds) Operational
Talkdesk Retail Experience Cloud™ Shopify Connector (Industries Experience Clouds) Operational
Talkdesk Retail Experience Cloud™ BigCommerce Connector (Industries Experience Clouds) Operational
VDI Connect (Talkdesk Voice) Operational
APAC (mytalkdesk.au) Operational
Inbound Calls (Talkdesk Voice) Operational
Outbound Calls (Talkdesk Voice) Operational
Talkdesk BYOC (Bring Your Own Carrier) (Talkdesk Voice) Operational
Talkdesk Login (Talkdesk Platform) Operational
Talkdesk API (Talkdesk Platform) Operational
Talkdesk Secure Payments™ (Talkdesk Platform) Operational
Talkdesk Connections™ (Talkdesk Platform) Operational
Talkdesk Guardian™ (Talkdesk Ascend AI) Operational
Talkdesk AppConnect™ (Marketplace) Operational
Talkdesk Conversation Orchestrator™ (Talkdesk Platform) Operational
Talkdesk Fax-powered by eFax (Talkdesk Omnichannel Engagement) Operational
Talkdesk Social Messaging (Talkdesk Omnichannel Engagement) Operational
Talkdesk Digital Connect™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk for Salesforce (Talkdesk Integrations) Operational
Talkdesk Zendesk Connector (Talkdesk Integrations) Operational
Talkdesk Slack Connector (Talkdesk Integrations) Operational
Talkdesk ServiceNow Connector (Talkdesk Integrations) Operational
Talkdesk Zoom Connector (Talkdesk Integrations) Operational
Talkdesk for Microsoft Teams (Talkdesk Integrations) Operational
Talkdesk Microsoft Dynamics 365 Connector (Talkdesk Integrations) Operational
Talkdesk Live™ Dashboard (Talkdesk Platform) Operational
Talkdesk Explore™ Reporting (Talkdesk Platform) Operational
Talkdesk Interaction Analytics™ (Talkdesk Ascend AI) Operational
Talkdesk Copilot™ (Talkdesk Ascend AI) Operational
Talkdesk AI Trainer™ (Talkdesk Ascend AI) Operational
Talkdesk Feedback™ (Talkdesk Workforce Engagement) Operational
Talkdesk Performance Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Phone™ (Talkdesk Voice) Operational
Talkdesk QM Assist™ (Talkdesk Workforce Engagement) Operational
Talkdesk Conversations Mobile App™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Phone Mobile App (Talkdesk Voice) Operational
Talkdesk Screen Recording (Talkdesk Workforce Engagement) Operational
Talkdesk Dialer™ (Talkdesk Voice) Operational
Talkdesk Knowledge Management™ (Talkdesk Ascend AI) Operational
Talkdesk Autopilot™ (Talkdesk Ascend AI) Operational
Talkdesk Call Recording™ (Talkdesk Workforce Engagement) Operational
Talkdesk Workforce Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Identity™ (Talkdesk Ascend AI) Operational
Talkdesk for Salesforce Voice (Talkdesk Integrations) Operational
Talkdesk Studio™ IVR and Routing (Talkdesk Omnichannel Engagement) Operational
Talkdesk Global Communications Network™ (Talkdesk Voice) Operational
Talkdesk Advanced Dialer (Talkdesk Voice) Operational
Talkdesk Dialer for Salesforce™ (Talkdesk Voice) Operational
Talkdesk Navigator™ (Talkdesk Ascend AI) Operational
Talkdesk Shield™ (Talkdesk Ascend AI) Operational
Talkdesk CX Sensors™ (Talkdesk Ascend AI) Operational
Talkdesk Conversations (Talkdesk Omnichannel Engagement) Operational
Talkdesk SMS (Talkdesk Omnichannel Engagement) Operational
Talkdesk Email (Talkdesk Omnichannel Engagement) Operational
Talkdesk Chat (Talkdesk Omnichannel Engagement) Operational
Talkdesk Cases™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Automated Notifications™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Hybrid Cloud™ Storage (Talkdesk Platform) Operational
Talkdesk HubSpot Connector (Talkdesk Integrations) Operational
Talkdesk Oracle Service Cloud Connector (Talkdesk Integrations) Operational
Talkdesk Pega Connector (Talkdesk Integrations) Operational
Talkdesk Verint WFM Connector (Talkdesk Integrations) Operational
Talkdesk SAP Cloud for Customer (C4C) Connector (Talkdesk Integrations) Operational
Talkdesk Outreach Connector (Talkdesk Integrations) Operational
Talkdesk Financial Services Experience Cloud™ Banking Connector (Industries Experience Clouds) Operational
Talkdesk Financial Services Experience Cloud™ Accelerator for Guidewire ClaimCenter (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Epic Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Athena Health Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Cerner Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers EHR Connector (Industries Experience Clouds) Operational
Talkdesk Retail Experience Cloud™ Shopify Connector (Industries Experience Clouds) Operational
Talkdesk Retail Experience Cloud™ BigCommerce Connector (Industries Experience Clouds) Operational
Talkdesk Quality Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Workspace™ (Talkdesk Platform) Operational
VDI Connect (Talkdesk Voice) Operational
FedRAMP (US FedRAMP) Operational
Inbound Calls (Talkdesk Voice) Operational
Outbound Calls (Talkdesk Voice) Operational
Talkdesk BYOC (Bring Your Own Carrier) (Talkdesk Voice) Operational
Talkdesk Login (Talkdesk Platform) Operational
Talkdesk API (Talkdesk Platform) Operational
Talkdesk Secure Payments™ (Talkdesk Platform) Operational
Talkdesk Fax-powered by eFax (Talkdesk Omnichannel Engagement) Operational
Talkdesk Connections™ (Talkdesk Platform) Operational
Talkdesk Guardian™ (Talkdesk Ascend AI) Operational
Talkdesk AppConnect™ (Marketplace) Operational
Talkdesk Conversation Orchestrator™ (Talkdesk Platform) Operational
Talkdesk Social Messaging (Talkdesk Omnichannel Engagement) Operational
Talkdesk Digital Connect™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk for Salesforce (Talkdesk Integrations) Operational
Talkdesk Zendesk Connector (Talkdesk Integrations) Operational
Talkdesk Slack Connector (Talkdesk Integrations) Operational
Talkdesk ServiceNow Connector (Talkdesk Integrations) Operational
Talkdesk Zoom Connector (Talkdesk Integrations) Operational
Talkdesk for Microsoft Teams (Talkdesk Integrations) Operational
Talkdesk Microsoft Dynamics 365 Connector (Talkdesk Integrations) Operational
Talkdesk Live™ Dashboard (Talkdesk Platform) Operational
Talkdesk Explore™ Reporting (Talkdesk Platform) Operational
Talkdesk Interaction Analytics™ (Talkdesk Ascend AI) Operational
Talkdesk Copilot™ (Talkdesk Ascend AI) Operational
Talkdesk AI Trainer™ (Talkdesk Ascend AI) Operational
Talkdesk Feedback™ (Talkdesk Workforce Engagement) Operational
Talkdesk Performance Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Phone™ (Talkdesk Voice) Operational
Talkdesk QM Assist™ (Talkdesk Workforce Engagement) Operational
Talkdesk Conversations Mobile App™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Phone Mobile App (Talkdesk Voice) Operational
Talkdesk Screen Recording (Talkdesk Workforce Engagement) Operational
Talkdesk Dialer™ (Talkdesk Voice) Operational
Talkdesk Knowledge Management™ (Talkdesk Ascend AI) Operational
Talkdesk Autopilot™ (Talkdesk Ascend AI) Operational
Talkdesk Call Recording™ (Talkdesk Workforce Engagement) Operational
Talkdesk Workforce Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Identity™ (Talkdesk Ascend AI) Operational
Talkdesk for Salesforce Voice (Talkdesk Integrations) Operational
Talkdesk Studio™ IVR and Routing (Talkdesk Omnichannel Engagement) Operational
Talkdesk Global Communications Network™ (Talkdesk Voice) Operational
Talkdesk Advanced Dialer (Talkdesk Voice) Operational
Talkdesk Dialer for Salesforce™ (Talkdesk Voice) Operational
Talkdesk Navigator™ (Talkdesk Ascend AI) Operational
Talkdesk Shield™ (Talkdesk Ascend AI) Operational
Talkdesk CX Sensors™ (Talkdesk Ascend AI) Operational
Talkdesk Conversations (Talkdesk Omnichannel Engagement) Operational
Talkdesk SMS (Talkdesk Omnichannel Engagement) Operational
Talkdesk Email (Talkdesk Omnichannel Engagement) Operational
Talkdesk Chat (Talkdesk Omnichannel Engagement) Operational
Talkdesk Cases™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Automated Notifications™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Hybrid Cloud™ Storage (Talkdesk Platform) Operational
Talkdesk HubSpot Connector (Talkdesk Integrations) Operational
Talkdesk Oracle Service Cloud Connector (Talkdesk Integrations) Operational
Talkdesk Pega Connector (Talkdesk Integrations) Operational
Talkdesk Verint WFM Connector (Talkdesk Integrations) Operational
Talkdesk SAP Cloud for Customer (C4C) Connector (Talkdesk Integrations) Operational
Talkdesk Outreach Connector (Talkdesk Integrations) Operational
Talkdesk Financial Services Experience Cloud™ Banking Connector (Industries Experience Clouds) Operational
Talkdesk Financial Services Experience Cloud™ Accelerator for Guidewire ClaimCenter (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Epic Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Athena Health Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Cerner Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers EHR Connector (Industries Experience Clouds) Operational
Talkdesk Retail Experience Cloud™ Shopify Connector (Industries Experience Clouds) Operational
Talkdesk Retail Experience Cloud™ BigCommerce Connector (Industries Experience Clouds) Operational
Talkdesk Quality Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Workspace™ (Talkdesk Platform) Operational
VDI Connect (Talkdesk Voice) Operational
Voice Edge Regions (sbc-regions) Operational
US East (US) Operational
US West (US) Operational
Sao Paulo (Brazil) Operational
Dublin (Europe) Operational
Frankfurt (Europe) Operational
Milan (Europe) Operational
Paris (Europe) Operational
Tokyo (APAC) Operational
Singapore (APAC) Operational
Sydney (APAC) Operational
US FedRAMP (US) Operational
Carriers Network (carriers-network) Operational
Voice (US) Operational
SMS (Middle East & Africa) Operational
Voice (Latin America) Operational
SMS (APAC) Operational
SMS (Canada) Operational
Voice (Canada) Operational
SMS (Latin America) Operational
Voice (APAC) Operational
SMS (US) Operational
Voice (Middle East & Africa) Operational
Voice (Europe) Operational
SMS (Europe) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 10, 2026
Transient impact over Inbound and Outbound Calls
Resolved - Our mitigation measures have been successful and we are seeing recovery in all our regions. We will keep monitoring the situation.
Feb 10, 19:55 UTC
Update - Mitigation measures are successful in our EU Region, recovery is still on going in our US region however failures are transient at this point. We will update as soon as our US region is fully recovered.
Feb 10, 19:36 UTC
Identified - Mitigation measures are being deployed on both sites and we are seeing recovery from these measures however transient issues might still occur we will keep this post up to date until full resolution.
Feb 10, 19:30 UTC
Investigating - We are observing degradation to Inbound and Outbound call functionality in US and EU region causing errors or impact on audio for a subset of calls, there is not widespread impact at the moment and our team is already applying mitigation measures. We will update this post shortly.
Feb 10, 19:14 UTC
Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026
Emergency Maintenance - Call Recordings and Voicemails - US Region
Completed - The emergency maintenance has been completed, all recordings are available in the user interface.
Feb 6, 06:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 03:45 UTC
Scheduled - We are currently performing emergency maintenance to ensure Call Recordings and Voicemails are fully available. Please be assured there is no data loss.


While we work on this over the next few days, you may notice that older recordings are temporarily unavailable from your user interface or via API requests. There is no loss of Recordings or Voicemails, we just need to take them offline briefly to get everything back in order. In the meantime, new recordings will be made available in the user interface.

We will provide daily updates on this maintenance. For further information please contact our support team.
Feb 5, 03:43 UTC
Feb 5, 2026
Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026
Scheduled maintenance
Completed - The Scheduled Maintenance has been completed.
Feb 1, 08:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 07:00 UTC
Scheduled - Talkdesk will be conducting a routine firmware upgrade on our IPSEC firewalls. There is no expected long term impact during the upgrade however transient network interruptions might be felt by Talkdesk customers using our IPSEC Solution.
Jan 29, 08:49 UTC
Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

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