All Systems Operational
Agent Dashboard ? Operational
Contacts ? Operational
Integrations - Contact Synchronization ? Operational
Integrations - Task Execution ? Operational
Reporting ? Operational
Voice - Call Recordings & Voicemail ? Operational
Voice - Dequeuing Calls Operational
Voice - Greetings & Messages ? Operational
Voice - Incoming Browser Calls ? Operational
Voice - Incoming SIP Calls ? Operational
Voice - Incoming External Phone Calls ? Operational
Voice - Outgoing Browser Calls ? Operational
Voice - Outgoing SIP Calls ? Operational
Talkdesk ID Login ? Operational
Talkdesk Live ? Operational
Single Sign On (SSO) Operational
SMS - Inbound Operational
SMS - Outbound Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 25, 2020

No incidents reported today.

Feb 24, 2020

No incidents reported.

Feb 23, 2020
Completed - The scheduled maintenance has been completed.
Feb 23, 01:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 23:00 PST
Scheduled - This maintenance is essential to increase our platform’s resilience and reliability. No new features are going to be added at this time. During a short period through the maintenance window, some calls may take slightly longer than usual to be assigned to an agent. No other impacts are expected. This status page will be updated throughout.
Feb 20, 02:32 PST
Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020
Completed - The scheduled maintenance has been completed.
Feb 14, 23:55 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 23:00 PST
Scheduled - This maintenance is essential to increase our platform’s resilience and reliability. No new features are going to be added at this time. During a short period through the maintenance window, some calls may take slightly longer than usual to be assigned to an agent. No other impacts are expected. This status page will be updated throughout.
Feb 14, 10:23 PST
Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.