Talkdesk Status

All Systems Operational

Agent Dashboard Operational

Contacts Operational

Integrations - Contact Synchronization Operational

Integrations - Task Execution Operational

Reporting Operational

Voice - Call Recordings & Voicemail Operational

Voice - Dequeuing Calls Operational

Voice - Greetings & Messages Operational

Voice - Incoming Browser Calls Operational

Voice - Incoming SIP Calls Operational

Voice - Incoming External Phone Calls Operational

Voice - Outgoing Browser Calls Operational

Voice - Outgoing SIP Calls Operational

Talkdesk ID Login Operational

Talkdesk Live Operational

Single Sign On (SSO) Operational

SMS - Inbound Operational

SMS - Outbound Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 9, 2019

No incidents reported today.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

Infrastructure Maintenance

Completed - The scheduled maintenance has been completed.
Dec 1, 00:25 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 00:07 PST

Scheduled - We will be performing a scheduled infrastructure intervention. Talkdesk aims to continuously improve systems and services while doing so without any customer impact. During this intervention the only perceived impact to users will be an unusual delay while connecting User's to the external number's or while hanging up if it was previously connected with and external number. This status page will be updated throughout.
Dec 1, 00:06 PST

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

Nov 27, 2019

No incidents reported.

Nov 26, 2019

No incidents reported.

Nov 25, 2019

No incidents reported.