Update -
We will be undergoing scheduled maintenance during this time.
Sep 01, 2026 - 14:36 UTC
Scheduled -
Hello,
We will be conducting a scheduled maintenance on Talkdesk Explore as part of an effort to migrate portions of its underlying support infrastructure.
During the maintenance window you may experience the following: - Explore may intermittently return a "Service Unavailable" message. - Data freshness may be delayed. - Scheduled Reports set to trigger during this window may not run as expected.
We will continue to provide updates on this maintenance schedule to keep you informed. Thank you for your patience as we carry out this work.
Sep 01, 2026 - 12:30 UTC
We will be conducting a scheduled maintenance on Talkdesk Explore as part of an effort to migrate portions of its underlying support infrastructure.
During the maintenance window you may experience the following: - Explore may intermittently return a "Service Unavailable" message. - Data freshness may be delayed. - Scheduled Reports set to trigger during this window may not run as expected.
We will continue to provide updates on this maintenance schedule to keep you informed. Thank you for your patience as we carry out this work. Posted on
Sep 01, 2026 - 12:36 UTC
Completed -
The scheduled maintenance has been completed.
Aug 30, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 30, 08:00 UTC
Scheduled -
Scheduled maintenance: we're performing a backend API Voice Agentic update to improve service reliability in Europe. No action is needed on your end.
Aug 11, 14:53 UTC