All Systems Operational

About This Site

Welcome to the Talkdesk Operations status page, for our community, as well as interacting with partners and resellers.

US (mytalkdesk.com) Operational
Inbound Calls (Talkdesk Voice) ? Operational
Outbound Calls (Talkdesk Voice) Operational
Talkdesk BYOC (Bring Your Own Carrier) (Talkdesk Voice) Operational
Talkdesk Login (Talkdesk Platform) Operational
Talkdesk API (Talkdesk Platform) Operational
Talkdesk Secure Payments™ (Talkdesk Platform) Operational
Talkdesk Connections™ (Talkdesk Platform) Operational
Talkdesk Guardian™ (Talkdesk Ascend AI) Operational
Talkdesk AppConnect™ (Marketplace) Operational
Talkdesk Conversation Orchestrator™ (Talkdesk Platform) Operational
Talkdesk Fax-powered by eFax (Talkdesk Omnichannel Engagement) Operational
Talkdesk Social Messaging (Talkdesk Omnichannel Engagement) Operational
Talkdesk Digital Connect™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk for Salesforce (Talkdesk Integrations) Operational
Talkdesk Zendesk Connector (Talkdesk Integrations) Operational
Talkdesk Slack Connector (Talkdesk Integrations) Operational
Talkdesk ServiceNow Connector (Talkdesk Integrations) Operational
Talkdesk Zoom Connector (Talkdesk Integrations) Operational
Talkdesk for Microsoft Teams (Talkdesk Integrations) Operational
Talkdesk Microsoft Dynamics 365 Connector (Talkdesk Integrations) Operational
Talkdesk Live™ Dashboard (Talkdesk Platform) Operational
Talkdesk Explore™ Reporting (Talkdesk Platform) Operational
Talkdesk Interaction Analytics™ (Talkdesk Ascend AI) Operational
Talkdesk Copilot™ (Talkdesk Ascend AI) Operational
Talkdesk AI Trainer™ (Talkdesk Ascend AI) Operational
Talkdesk Feedback™ (Talkdesk Workforce Engagement) Operational
Talkdesk Performance Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Phone™ (Talkdesk Voice) Operational
Talkdesk QM Assist™ (Talkdesk Workforce Engagement) Operational
Talkdesk Conversations Mobile App™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Phone Mobile App (Talkdesk Voice) Operational
Talkdesk Screen Recording (Talkdesk Workforce Engagement) Operational
Talkdesk Dialer™ (Talkdesk Voice) Operational
Talkdesk Knowledge Management™ (Talkdesk Ascend AI) Operational
Talkdesk Autopilot™ (Talkdesk Ascend AI) Operational
Talkdesk Call Recording™ (Talkdesk Workforce Engagement) Operational
Talkdesk Workforce Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Identity™ (Talkdesk Ascend AI) Operational
Talkdesk for Service Cloud Voice (Talkdesk Integrations) Operational
Talkdesk Studio™ IVR and Routing (Talkdesk Omnichannel Engagement) Operational
Talkdesk Global Communications Network™ (Talkdesk Voice) Operational
Talkdesk Advanced Dialer (Talkdesk Voice) Operational
Talkdesk Dialer for Salesforce™ (Talkdesk Voice) Operational
Talkdesk Navigator™ (Talkdesk Ascend AI) Operational
Talkdesk Shield™ (Talkdesk Ascend AI) Operational
Talkdesk CX Sensors™ (Talkdesk Ascend AI) Operational
Talkdesk Conversations (Talkdesk Omnichannel Engagement) Operational
Talkdesk SMS (Talkdesk Omnichannel Engagement) Operational
Talkdesk Email (Talkdesk Omnichannel Engagement) Operational
Talkdesk Chat (Talkdesk Omnichannel Engagement) Operational
Talkdesk Cases™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Automated Notifications™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Hybrid Cloud™ Storage (Talkdesk Platform) Operational
Talkdesk HubSpot Connector (Talkdesk Integrations) Operational
Talkdesk Oracle Service Cloud Connector (Talkdesk Integrations) Operational
Talkdesk Pega Connector (Talkdesk Integrations) Operational
Talkdesk Verint WFM Connector (Talkdesk Integrations) Operational
Talkdesk SAP Cloud for Customer (C4C) Connector (Talkdesk Integrations) Operational
Talkdesk Outreach Connector (Talkdesk Integrations) Operational
Talkdesk Financial Services Experience Cloud™ Banking Connector (Industries Experience Clouds) Operational
Talkdesk Financial Services Experience Cloud™ Accelerator for Guidewire ClaimCenter (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Epic Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Athena Health Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Cerner Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers EHR Connector (Industries Experience Clouds) Operational
Talkdesk Retail Experience Cloud™ Shopify Connector (Industries Experience Clouds) Operational
Talkdesk Retail Experience Cloud™ BigCommerce Connector (Industries Experience Clouds) Operational
Talkdesk Quality Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Workspace™ (Talkdesk Platform) Operational
Canada (mytalkdeskca.com) Operational
Inbound Calls (Talkdesk Voice) Operational
Outbound Calls (Talkdesk Voice) Operational
Talkdesk BYOC (Bring Your Own Carrier) (Talkdesk Voice) Operational
Talkdesk Login (Talkdesk Platform) Operational
Talkdesk API (Talkdesk Platform) Operational
Talkdesk Secure Payments™ (Talkdesk Platform) Operational
Talkdesk Fax-powered by eFax (Talkdesk Omnichannel Engagement) Operational
Talkdesk Connections™ (Talkdesk Platform) Operational
Talkdesk Guardian™ (Talkdesk Ascend AI) Operational
Talkdesk AppConnect™ (Marketplace) Operational
Talkdesk Conversation Orchestrator™ (Talkdesk Platform) Operational
Talkdesk Social Messaging (Talkdesk Omnichannel Engagement) Operational
Talkdesk Digital Connect™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk for Salesforce (Talkdesk Integrations) Operational
Talkdesk Zendesk Connector (Talkdesk Integrations) Operational
Talkdesk Slack Connector (Talkdesk Integrations) Operational
Talkdesk ServiceNow Connector (Talkdesk Integrations) Operational
Talkdesk Zoom Connector (Talkdesk Integrations) Operational
Talkdesk for Microsoft Teams (Talkdesk Integrations) Operational
Talkdesk Microsoft Dynamics 365 Connector (Talkdesk Integrations) Operational
Talkdesk Live™ Dashboard (Talkdesk Platform) ? Operational
Talkdesk Explore™ Reporting (Talkdesk Platform) Operational
Talkdesk Interaction Analytics™ (Talkdesk Ascend AI) Operational
Talkdesk Copilot™ (Talkdesk Ascend AI) Operational
Talkdesk AI Trainer™ (Talkdesk Ascend AI) Operational
Talkdesk Feedback™ (Talkdesk Workforce Engagement) Operational
Talkdesk Performance Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Phone™ (Talkdesk Voice) Operational
Talkdesk QM Assist™ (Talkdesk Workforce Engagement) Operational
Talkdesk Conversations Mobile App™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Phone Mobile App (Talkdesk Voice) Operational
Talkdesk Screen Recording (Talkdesk Workforce Engagement) Operational
Talkdesk Dialer™ (Talkdesk Voice) Operational
Talkdesk Knowledge Management™ (Talkdesk Ascend AI) Operational
Talkdesk Autopilot™ (Talkdesk Ascend AI) Operational
Talkdesk Call Recording™ (Talkdesk Workforce Engagement) Operational
Talkdesk Workforce Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Identity™ (Talkdesk Ascend AI) Operational
Talkdesk for Service Cloud Voice (Talkdesk Integrations) Operational
Talkdesk Studio™ IVR and Routing (Talkdesk Omnichannel Engagement) Operational
Talkdesk Global Communications Network™ (Talkdesk Voice) Operational
Talkdesk Advanced Dialer (Talkdesk Voice) Operational
Talkdesk Dialer for Salesforce™ (Talkdesk Voice) Operational
Talkdesk Navigator™ (Talkdesk Ascend AI) Operational
Talkdesk Shield™ (Talkdesk Ascend AI) Operational
Talkdesk CX Sensors™ (Talkdesk Ascend AI) Operational
Talkdesk Conversations (Talkdesk Omnichannel Engagement) Operational
Talkdesk SMS (Talkdesk Omnichannel Engagement) Operational
Talkdesk Email (Talkdesk Omnichannel Engagement) Operational
Talkdesk Chat (Talkdesk Omnichannel Engagement) Operational
Talkdesk Cases™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Automated Notifications™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Hybrid Cloud™ Storage (Talkdesk Platform) Operational
Talkdesk HubSpot Connector (Talkdesk Integrations) Operational
Talkdesk Oracle Service Cloud Connector (Talkdesk Integrations) Operational
Talkdesk Pega Connector (Talkdesk Integrations) Operational
Talkdesk Verint WFM Connector (Talkdesk Integrations) Operational
Talkdesk SAP Cloud for Customer (C4C) Connector (Talkdesk Integrations) Operational
Talkdesk Outreach Connector (Talkdesk Integrations) Operational
Talkdesk Financial Services Experience Cloud™ Banking Connector (Industries Experience Clouds) Operational
Talkdesk Financial Services Experience Cloud™ Accelerator for Guidewire ClaimCenter (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Epic Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Athena Health Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Cerner Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers EHR Connector (Industries Experience Clouds) Operational
Talkdesk Retail Experience Cloud™ Shopify Connector (Industries Experience Clouds) Operational
Talkdesk Retail Experience Cloud™ BigCommerce Connector (Industries Experience Clouds) Operational
Talkdesk Quality Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Workspace™ (Talkdesk Platform) Operational
Europe (mytalkdesk.eu) Operational
Inbound Calls (Talkdesk Voice) Operational
Outbound Calls (Talkdesk Voice) Operational
Talkdesk BYOC (Bring Your Own Carrier) (Talkdesk Voice) Operational
Talkdesk Login (Talkdesk Platform) Operational
Talkdesk API (Talkdesk Platform) Operational
Talkdesk Secure Payments™ (Talkdesk Platform) Operational
Talkdesk Fax-powered by eFax (Talkdesk Omnichannel Engagement) Operational
Talkdesk Connections™ (Talkdesk Platform) ? Operational
Talkdesk Guardian™ (Talkdesk Ascend AI) Operational
Talkdesk AppConnect™ (Marketplace) Operational
Talkdesk Conversation Orchestrator™ (Talkdesk Platform) Operational
Talkdesk Social Messaging (Talkdesk Omnichannel Engagement) Operational
Talkdesk Digital Connect™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk for Salesforce (Talkdesk Integrations) Operational
Talkdesk Zendesk Connector (Talkdesk Integrations) Operational
Talkdesk Slack Connector (Talkdesk Integrations) Operational
Talkdesk ServiceNow Connector (Talkdesk Integrations) Operational
Talkdesk Zoom Connector (Talkdesk Integrations) Operational
Talkdesk for Microsoft Teams (Talkdesk Integrations) Operational
Talkdesk Microsoft Dynamics 365 Connector (Talkdesk Integrations) Operational
Talkdesk Live™ Dashboard (Talkdesk Platform) ? Operational
Talkdesk Explore™ Reporting (Talkdesk Platform) Operational
Talkdesk Interaction Analytics™ (Talkdesk Ascend AI) Operational
Talkdesk Copilot™ (Talkdesk Ascend AI) Operational
Talkdesk AI Trainer™ (Talkdesk Ascend AI) Operational
Talkdesk Feedback™ (Talkdesk Workforce Engagement) Operational
Talkdesk Performance Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Phone™ (Talkdesk Voice) Operational
Talkdesk QM Assist™ (Talkdesk Workforce Engagement) Operational
Talkdesk Conversations Mobile App™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Phone Mobile App (Talkdesk Voice) Operational
Talkdesk Screen Recording (Talkdesk Workforce Engagement) Operational
Talkdesk Dialer™ (Talkdesk Voice) Operational
Talkdesk Knowledge Management™ (Talkdesk Ascend AI) Operational
Talkdesk Autopilot™ (Talkdesk Ascend AI) Operational
Talkdesk Call Recording™ (Talkdesk Workforce Engagement) Operational
Talkdesk Workforce Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Identity™ (Talkdesk Ascend AI) Operational
Talkdesk for Service Cloud Voice (Talkdesk Integrations) Operational
Talkdesk Studio™ IVR and Routing (Talkdesk Omnichannel Engagement) Operational
Talkdesk Global Communications Network™ (Talkdesk Voice) Operational
Talkdesk Advanced Dialer (Talkdesk Voice) Operational
Talkdesk Dialer for Salesforce™ (Talkdesk Voice) Operational
Talkdesk Navigator™ (Talkdesk Ascend AI) Operational
Talkdesk Shield™ (Talkdesk Ascend AI) Operational
Talkdesk CX Sensors™ (Talkdesk Ascend AI) Operational
Talkdesk Conversations (Talkdesk Omnichannel Engagement) Operational
Talkdesk SMS (Talkdesk Omnichannel Engagement) Operational
Talkdesk Email (Talkdesk Omnichannel Engagement) Operational
Talkdesk Chat (Talkdesk Omnichannel Engagement) Operational
Talkdesk Cases™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Automated Notifications™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Hybrid Cloud™ Storage (Talkdesk Platform) Operational
Talkdesk HubSpot Connector (Talkdesk Integrations) Operational
Talkdesk Oracle Service Cloud Connector (Talkdesk Integrations) Operational
Talkdesk Pega Connector (Talkdesk Integrations) Operational
Talkdesk Verint WFM Connector (Talkdesk Integrations) Operational
Talkdesk SAP Cloud for Customer (C4C) Connector (Talkdesk Integrations) Operational
Talkdesk Outreach Connector (Talkdesk Integrations) Operational
Talkdesk Financial Services Experience Cloud™ Banking Connector (Industries Experience Clouds) Operational
Talkdesk Financial Services Experience Cloud™ Accelerator for Guidewire ClaimCenter (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Epic Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Athena Health Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Cerner Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers EHR Connector (Industries Experience Clouds) Operational
Talkdesk Retail Experience Cloud™ Shopify Connector (Industries Experience Clouds) Operational
Talkdesk Retail Experience Cloud™ BigCommerce Connector (Industries Experience Clouds) Operational
Talkdesk Quality Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Workspace™ (Talkdesk Platform) Operational
UK (mytalkdesk.co.uk) Operational
Inbound Calls (Talkdesk Voice) Operational
Outbound Calls (Talkdesk Voice) Operational
Talkdesk BYOC (Bring Your Own Carrier) (Talkdesk Voice) Operational
Talkdesk Phone™ (Talkdesk Voice) Operational
Talkdesk Phone Mobile App (Talkdesk Voice) Operational
Talkdesk Dialer™ (Talkdesk Voice) Operational
Talkdesk Global Communications Network™ (Talkdesk Voice) Operational
Talkdesk Advanced Dialer (Talkdesk Voice) Operational
Talkdesk Dialer for Salesforce™ (Talkdesk Voice) Operational
Talkdesk Login (Talkdesk Platform) Operational
Talkdesk API (Talkdesk Platform) Operational
Talkdesk Secure Payments™ (Talkdesk Platform) Operational
Talkdesk Connections™ (Talkdesk Platform) Operational
Talkdesk Conversation Orchestrator™ (Talkdesk Platform) Operational
Talkdesk Live™ Dashboard (Talkdesk Platform) Operational
Talkdesk Explore™ Reporting (Talkdesk Platform) Operational
Talkdesk Hybrid Cloud™ Storage (Talkdesk Platform) Operational
Talkdesk Workspace™ (Talkdesk Platform) Operational
Talkdesk Guardian™ (Talkdesk Ascend AI) Operational
Talkdesk Interaction Analytics™ (Talkdesk Ascend AI) Operational
Talkdesk Copilot™ (Talkdesk Ascend AI) Operational
Talkdesk AI Trainer™ (Talkdesk Ascend AI) Operational
Talkdesk Knowledge Management™ (Talkdesk Ascend AI) Operational
Talkdesk Autopilot™ (Talkdesk Ascend AI) Operational
Talkdesk Identity™ (Talkdesk Ascend AI) Operational
Talkdesk Navigator™ (Talkdesk Ascend AI) Operational
Talkdesk Shield™ (Talkdesk Ascend AI) Operational
Talkdesk CX Sensors™ (Talkdesk Ascend AI) Operational
Talkdesk AppConnect™ (Marketplace) Operational
Talkdesk Fax-powered by eFax (Talkdesk Omnichannel Engagement) Operational
Talkdesk Social Messaging (Talkdesk Omnichannel Engagement) Operational
Talkdesk Digital Connect™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Conversations Mobile App™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Studio™ IVR and Routing (Talkdesk Omnichannel Engagement) Operational
Talkdesk Conversations (Talkdesk Omnichannel Engagement) Operational
Talkdesk SMS (Talkdesk Omnichannel Engagement) Operational
Talkdesk Email (Talkdesk Omnichannel Engagement) Operational
Talkdesk Chat (Talkdesk Omnichannel Engagement) Operational
Talkdesk Cases™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Automated Notifications™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk for Salesforce (Talkdesk Integrations) Operational
Talkdesk Zendesk Connector (Talkdesk Integrations) Operational
Talkdesk Slack Connector (Talkdesk Integrations) Operational
Talkdesk ServiceNow Connector (Talkdesk Integrations) Operational
Talkdesk Zoom Connector (Talkdesk Integrations) Operational
Talkdesk for Microsoft Teams (Talkdesk Integrations) Operational
Talkdesk Microsoft Dynamics 365 Connector (Talkdesk Integrations) Operational
Talkdesk for Service Cloud Voice (Talkdesk Integrations) Operational
Talkdesk HubSpot Connector (Talkdesk Integrations) Operational
Talkdesk Oracle Service Cloud Connector (Talkdesk Integrations) Operational
Talkdesk Pega Connector (Talkdesk Integrations) Operational
Talkdesk Verint WFM Connector (Talkdesk Integrations) Operational
Talkdesk SAP Cloud for Customer (C4C) Connector (Talkdesk Integrations) Operational
Talkdesk Outreach Connector (Talkdesk Integrations) Operational
Talkdesk Feedback™ (Talkdesk Workforce Engagement) Operational
Talkdesk Performance Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk QM Assist™ (Talkdesk Workforce Engagement) Operational
Talkdesk Screen Recording (Talkdesk Workforce Engagement) Operational
Talkdesk Call Recording™ (Talkdesk Workforce Engagement) Operational
Talkdesk Workforce Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Quality Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Financial Services Experience Cloud™ Banking Connector (Industries Experience Clouds) Operational
Talkdesk Financial Services Experience Cloud™ Accelerator for Guidewire ClaimCenter (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Epic Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Athena Health Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Cerner Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers EHR Connector (Industries Experience Clouds) Operational
Talkdesk Retail Experience Cloud™ Shopify Connector (Industries Experience Clouds) Operational
Talkdesk Retail Experience Cloud™ BigCommerce Connector (Industries Experience Clouds) Operational
APAC (mytalkdesk.au) Operational
Inbound Calls (Talkdesk Voice) Operational
Outbound Calls (Talkdesk Voice) Operational
Talkdesk BYOC (Bring Your Own Carrier) (Talkdesk Voice) Operational
Talkdesk Login (Talkdesk Platform) Operational
Talkdesk API (Talkdesk Platform) Operational
Talkdesk Secure Payments™ (Talkdesk Platform) Operational
Talkdesk Connections™ (Talkdesk Platform) Operational
Talkdesk Guardian™ (Talkdesk Ascend AI) Operational
Talkdesk AppConnect™ (Marketplace) Operational
Talkdesk Conversation Orchestrator™ (Talkdesk Platform) Operational
Talkdesk Fax-powered by eFax (Talkdesk Omnichannel Engagement) Operational
Talkdesk Social Messaging (Talkdesk Omnichannel Engagement) Operational
Talkdesk Digital Connect™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk for Salesforce (Talkdesk Integrations) Operational
Talkdesk Zendesk Connector (Talkdesk Integrations) Operational
Talkdesk Slack Connector (Talkdesk Integrations) Operational
Talkdesk ServiceNow Connector (Talkdesk Integrations) Operational
Talkdesk Zoom Connector (Talkdesk Integrations) Operational
Talkdesk for Microsoft Teams (Talkdesk Integrations) Operational
Talkdesk Microsoft Dynamics 365 Connector (Talkdesk Integrations) Operational
Talkdesk Live™ Dashboard (Talkdesk Platform) Operational
Talkdesk Explore™ Reporting (Talkdesk Platform) Operational
Talkdesk Interaction Analytics™ (Talkdesk Ascend AI) Operational
Talkdesk Copilot™ (Talkdesk Ascend AI) Operational
Talkdesk AI Trainer™ (Talkdesk Ascend AI) Operational
Talkdesk Feedback™ (Talkdesk Workforce Engagement) Operational
Talkdesk Performance Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Phone™ (Talkdesk Voice) Operational
Talkdesk QM Assist™ (Talkdesk Workforce Engagement) Operational
Talkdesk Conversations Mobile App™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Phone Mobile App (Talkdesk Voice) Operational
Talkdesk Screen Recording (Talkdesk Workforce Engagement) Operational
Talkdesk Dialer™ (Talkdesk Voice) Operational
Talkdesk Knowledge Management™ (Talkdesk Ascend AI) Operational
Talkdesk Autopilot™ (Talkdesk Ascend AI) Operational
Talkdesk Call Recording™ (Talkdesk Workforce Engagement) Operational
Talkdesk Workforce Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Identity™ (Talkdesk Ascend AI) Operational
Talkdesk for Service Cloud Voice (Talkdesk Integrations) Operational
Talkdesk Studio™ IVR and Routing (Talkdesk Omnichannel Engagement) Operational
Talkdesk Global Communications Network™ (Talkdesk Voice) Operational
Talkdesk Advanced Dialer (Talkdesk Voice) Operational
Talkdesk Dialer for Salesforce™ (Talkdesk Voice) Operational
Talkdesk Navigator™ (Talkdesk Ascend AI) Operational
Talkdesk Shield™ (Talkdesk Ascend AI) Operational
Talkdesk CX Sensors™ (Talkdesk Ascend AI) Operational
Talkdesk Conversations (Talkdesk Omnichannel Engagement) Operational
Talkdesk SMS (Talkdesk Omnichannel Engagement) Operational
Talkdesk Email (Talkdesk Omnichannel Engagement) Operational
Talkdesk Chat (Talkdesk Omnichannel Engagement) Operational
Talkdesk Cases™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Automated Notifications™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Hybrid Cloud™ Storage (Talkdesk Platform) Operational
Talkdesk HubSpot Connector (Talkdesk Integrations) Operational
Talkdesk Oracle Service Cloud Connector (Talkdesk Integrations) Operational
Talkdesk Pega Connector (Talkdesk Integrations) Operational
Talkdesk Verint WFM Connector (Talkdesk Integrations) Operational
Talkdesk SAP Cloud for Customer (C4C) Connector (Talkdesk Integrations) Operational
Talkdesk Outreach Connector (Talkdesk Integrations) Operational
Talkdesk Financial Services Experience Cloud™ Banking Connector (Industries Experience Clouds) Operational
Talkdesk Financial Services Experience Cloud™ Accelerator for Guidewire ClaimCenter (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Epic Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Athena Health Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Cerner Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers EHR Connector (Industries Experience Clouds) Operational
Talkdesk Retail Experience Cloud™ Shopify Connector (Industries Experience Clouds) Operational
Talkdesk Retail Experience Cloud™ BigCommerce Connector (Industries Experience Clouds) Operational
Talkdesk Quality Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Workspace™ (Talkdesk Platform) Operational
FedRAMP (US FedRAMP) Operational
Inbound Calls (Talkdesk Voice) Operational
Outbound Calls (Talkdesk Voice) Operational
Talkdesk BYOC (Bring Your Own Carrier) (Talkdesk Voice) Operational
Talkdesk Login (Talkdesk Platform) Operational
Talkdesk API (Talkdesk Platform) Operational
Talkdesk Secure Payments™ (Talkdesk Platform) Operational
Talkdesk Fax-powered by eFax (Talkdesk Omnichannel Engagement) Operational
Talkdesk Connections™ (Talkdesk Platform) Operational
Talkdesk Guardian™ (Talkdesk Ascend AI) Operational
Talkdesk AppConnect™ (Marketplace) Operational
Talkdesk Conversation Orchestrator™ (Talkdesk Platform) Operational
Talkdesk Social Messaging (Talkdesk Omnichannel Engagement) Operational
Talkdesk Digital Connect™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk for Salesforce (Talkdesk Integrations) Operational
Talkdesk Zendesk Connector (Talkdesk Integrations) Operational
Talkdesk Slack Connector (Talkdesk Integrations) Operational
Talkdesk ServiceNow Connector (Talkdesk Integrations) Operational
Talkdesk Zoom Connector (Talkdesk Integrations) Operational
Talkdesk for Microsoft Teams (Talkdesk Integrations) Operational
Talkdesk Microsoft Dynamics 365 Connector (Talkdesk Integrations) Operational
Talkdesk Live™ Dashboard (Talkdesk Platform) Operational
Talkdesk Explore™ Reporting (Talkdesk Platform) Operational
Talkdesk Interaction Analytics™ (Talkdesk Ascend AI) Operational
Talkdesk Copilot™ (Talkdesk Ascend AI) Operational
Talkdesk AI Trainer™ (Talkdesk Ascend AI) Operational
Talkdesk Feedback™ (Talkdesk Workforce Engagement) Operational
Talkdesk Performance Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Phone™ (Talkdesk Voice) Operational
Talkdesk QM Assist™ (Talkdesk Workforce Engagement) Operational
Talkdesk Conversations Mobile App™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Phone Mobile App (Talkdesk Voice) Operational
Talkdesk Screen Recording (Talkdesk Workforce Engagement) Operational
Talkdesk Dialer™ (Talkdesk Voice) Operational
Talkdesk Knowledge Management™ (Talkdesk Ascend AI) Operational
Talkdesk Autopilot™ (Talkdesk Ascend AI) Operational
Talkdesk Call Recording™ (Talkdesk Workforce Engagement) Operational
Talkdesk Workforce Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Identity™ (Talkdesk Ascend AI) Operational
Talkdesk for Service Cloud Voice (Talkdesk Integrations) Operational
Talkdesk Studio™ IVR and Routing (Talkdesk Omnichannel Engagement) Operational
Talkdesk Global Communications Network™ (Talkdesk Voice) Operational
Talkdesk Advanced Dialer (Talkdesk Voice) Operational
Talkdesk Dialer for Salesforce™ (Talkdesk Voice) Operational
Talkdesk Navigator™ (Talkdesk Ascend AI) Operational
Talkdesk Shield™ (Talkdesk Ascend AI) Operational
Talkdesk CX Sensors™ (Talkdesk Ascend AI) Operational
Talkdesk Conversations (Talkdesk Omnichannel Engagement) Operational
Talkdesk SMS (Talkdesk Omnichannel Engagement) Operational
Talkdesk Email (Talkdesk Omnichannel Engagement) Operational
Talkdesk Chat (Talkdesk Omnichannel Engagement) Operational
Talkdesk Cases™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Automated Notifications™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Hybrid Cloud™ Storage (Talkdesk Platform) Operational
Talkdesk HubSpot Connector (Talkdesk Integrations) Operational
Talkdesk Oracle Service Cloud Connector (Talkdesk Integrations) Operational
Talkdesk Pega Connector (Talkdesk Integrations) Operational
Talkdesk Verint WFM Connector (Talkdesk Integrations) Operational
Talkdesk SAP Cloud for Customer (C4C) Connector (Talkdesk Integrations) Operational
Talkdesk Outreach Connector (Talkdesk Integrations) Operational
Talkdesk Financial Services Experience Cloud™ Banking Connector (Industries Experience Clouds) Operational
Talkdesk Financial Services Experience Cloud™ Accelerator for Guidewire ClaimCenter (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Epic Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Athena Health Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Cerner Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers EHR Connector (Industries Experience Clouds) Operational
Talkdesk Retail Experience Cloud™ Shopify Connector (Industries Experience Clouds) Operational
Talkdesk Retail Experience Cloud™ BigCommerce Connector (Industries Experience Clouds) Operational
Talkdesk Quality Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Workspace™ (Talkdesk Platform) Operational
Voice Edge Regions (sbc-regions) Operational
US East (US) Operational
US West (US) Operational
Sao Paulo (Brazil) Operational
Dublin (Europe) Operational
Frankfurt (Europe) Operational
Milan (Europe) Operational
Paris (Europe) Operational
Tokyo (APAC) Operational
Singapore (APAC) Operational
Sydney (APAC) Operational
US FedRAMP (US) Operational
Carriers Network (carriers-network) Operational
Voice (US) Operational
SMS (Middle East & Africa) Operational
Voice (Latin America) Operational
SMS (APAC) Operational
SMS (Canada) Operational
Voice (Canada) Operational
SMS (Latin America) Operational
Voice (APAC) Operational
SMS (US) Operational
Voice (Middle East & Africa) Operational
Voice (Europe) Operational
SMS (Europe) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance Update Sep 28, 2025 08:00-12:00 UTC

Update - Update to the Scheduled Maintenance on the 28th of September from 08:00 UTC - 12:00 UTC (01:00 - 05:00 PDT) in the US Region:

During this maintenance window, we don't expect any major impact however, Talkdesk SMS, Chat touchpoint configuration might suffer delays to update as well possible transient delays on updating agent status.
Sep 19, 2025 - 16:33 UTC
Scheduled - Talkdesk will be performing platform maintenance on Sunday, 28th September 2025, between 08:00
UTC - 12:00 UTC (01:00 - 05:00 PDT).

During this maintenance window, infrastructure enhancements will be made to increase platform resilience.

What can users expect during the maintenance period?
During this maintenance window, we don't expect any major impact on users; however, Talkdesk SMS features touchpoint configuration might suffer delays.

This page will be updated throughout the maintenance.

Thank you for your understanding.
Sep 19, 2025 - 11:59 UTC
Sep 26, 2025

No incidents reported today.

Sep 25, 2025

No incidents reported.

Sep 24, 2025

No incidents reported.

Sep 23, 2025

No incidents reported.

Sep 22, 2025

No incidents reported.

Sep 21, 2025

No incidents reported.

Sep 20, 2025

No incidents reported.

Sep 19, 2025

No incidents reported.

Sep 18, 2025

No incidents reported.

Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage