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Welcome to the Talkdesk Operations status page, for our community, as well as interacting with partners and resellers.

US (mytalkdesk.com) Operational
Inbound Calls (Talkdesk Voice) ? Operational
Outbound Calls (Talkdesk Voice) Operational
Talkdesk BYOC (Bring Your Own Carrier) (Talkdesk Voice) Operational
Talkdesk Login (Talkdesk Platform) Operational
Talkdesk API (Talkdesk Platform) Operational
Talkdesk Secure Payments™ (Talkdesk Platform) Operational
Talkdesk Connections™ (Talkdesk Platform) Operational
Talkdesk Guardian™ (Talkdesk Ascend AI) Operational
Talkdesk AppConnect™ (Marketplace) Operational
Talkdesk Conversation Orchestrator™ (Talkdesk Platform) Operational
Talkdesk Fax-powered by eFax (Talkdesk Omnichannel Engagement) Operational
Talkdesk Social Messaging (Talkdesk Omnichannel Engagement) Operational
Talkdesk Digital Connect™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk for Salesforce (Talkdesk Integrations) Operational
Talkdesk Zendesk Connector (Talkdesk Integrations) Operational
Talkdesk Slack Connector (Talkdesk Integrations) Operational
Talkdesk ServiceNow Connector (Talkdesk Integrations) Operational
Talkdesk Zoom Connector (Talkdesk Integrations) Operational
Talkdesk for Microsoft Teams (Talkdesk Integrations) Operational
Talkdesk Microsoft Dynamics 365 Connector (Talkdesk Integrations) Operational
Talkdesk Live™ Dashboard (Talkdesk Platform) Operational
Talkdesk Explore™ Reporting (Talkdesk Platform) Operational
Talkdesk Interaction Analytics™ (Talkdesk Ascend AI) Operational
Talkdesk Copilot™ (Talkdesk Ascend AI) Operational
Talkdesk AI Trainer™ (Talkdesk Ascend AI) Operational
Talkdesk Feedback™ (Talkdesk Workforce Engagement) Operational
Talkdesk Performance Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Phone™ (Talkdesk Voice) Operational
Talkdesk QM Assist™ (Talkdesk Workforce Engagement) Operational
Talkdesk Conversations Mobile App™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Phone Mobile App (Talkdesk Voice) Operational
Talkdesk Screen Recording (Talkdesk Workforce Engagement) Operational
Talkdesk Dialer™ (Talkdesk Voice) Operational
Talkdesk Knowledge Management™ (Talkdesk Ascend AI) Operational
Talkdesk Autopilot™ (Talkdesk Ascend AI) Operational
Talkdesk Call Recording™ (Talkdesk Workforce Engagement) Operational
Talkdesk Workforce Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Identity™ (Talkdesk Ascend AI) Operational
Talkdesk for Service Cloud Voice (Talkdesk Integrations) Operational
Talkdesk Studio™ IVR and Routing (Talkdesk Omnichannel Engagement) Operational
Talkdesk Global Communications Network™ (Talkdesk Voice) Operational
Talkdesk Advanced Dialer (Talkdesk Voice) Operational
Talkdesk Dialer for Salesforce™ (Talkdesk Voice) Operational
Talkdesk Navigator™ (Talkdesk Ascend AI) Operational
Talkdesk Shield™ (Talkdesk Ascend AI) Operational
Talkdesk CX Sensors™ (Talkdesk Ascend AI) Operational
Talkdesk Conversations (Talkdesk Omnichannel Engagement) Operational
Talkdesk SMS (Talkdesk Omnichannel Engagement) Operational
Talkdesk Email (Talkdesk Omnichannel Engagement) Operational
Talkdesk Chat (Talkdesk Omnichannel Engagement) Operational
Talkdesk Cases™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Automated Notifications™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Hybrid Cloud™ Storage (Talkdesk Platform) Operational
Talkdesk HubSpot Connector (Talkdesk Integrations) Operational
Talkdesk Oracle Service Cloud Connector (Talkdesk Integrations) Operational
Talkdesk Pega Connector (Talkdesk Integrations) Operational
Talkdesk Verint WFM Connector (Talkdesk Integrations) Operational
Talkdesk SAP Cloud for Customer (C4C) Connector (Talkdesk Integrations) Operational
Talkdesk Outreach Connector (Talkdesk Integrations) Operational
Talkdesk Financial Services Experience Cloud™ Banking Connector (Industries Experience Clouds) Operational
Talkdesk Financial Services Experience Cloud™ Accelerator for Guidewire ClaimCenter (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Epic Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Athena Health Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Cerner Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers EHR Connector (Industries Experience Clouds) Operational
Talkdesk Retail Experience Cloud™ Shopify Connector (Industries Experience Clouds) Operational
Talkdesk Retail Experience Cloud™ BigCommerce Connector (Industries Experience Clouds) Operational
Talkdesk Quality Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Workspace™ (Talkdesk Platform) Operational
Canada (mytalkdeskca.com) Operational
Inbound Calls (Talkdesk Voice) Operational
Outbound Calls (Talkdesk Voice) Operational
Talkdesk BYOC (Bring Your Own Carrier) (Talkdesk Voice) Operational
Talkdesk Login (Talkdesk Platform) Operational
Talkdesk API (Talkdesk Platform) Operational
Talkdesk Secure Payments™ (Talkdesk Platform) Operational
Talkdesk Fax-powered by eFax (Talkdesk Omnichannel Engagement) Operational
Talkdesk Connections™ (Talkdesk Platform) Operational
Talkdesk Guardian™ (Talkdesk Ascend AI) Operational
Talkdesk AppConnect™ (Marketplace) Operational
Talkdesk Conversation Orchestrator™ (Talkdesk Platform) Operational
Talkdesk Social Messaging (Talkdesk Omnichannel Engagement) Operational
Talkdesk Digital Connect™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk for Salesforce (Talkdesk Integrations) Operational
Talkdesk Zendesk Connector (Talkdesk Integrations) Operational
Talkdesk Slack Connector (Talkdesk Integrations) Operational
Talkdesk ServiceNow Connector (Talkdesk Integrations) Operational
Talkdesk Zoom Connector (Talkdesk Integrations) Operational
Talkdesk for Microsoft Teams (Talkdesk Integrations) Operational
Talkdesk Microsoft Dynamics 365 Connector (Talkdesk Integrations) Operational
Talkdesk Live™ Dashboard (Talkdesk Platform) ? Operational
Talkdesk Explore™ Reporting (Talkdesk Platform) Operational
Talkdesk Interaction Analytics™ (Talkdesk Ascend AI) Operational
Talkdesk Copilot™ (Talkdesk Ascend AI) Operational
Talkdesk AI Trainer™ (Talkdesk Ascend AI) Operational
Talkdesk Feedback™ (Talkdesk Workforce Engagement) Operational
Talkdesk Performance Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Phone™ (Talkdesk Voice) Operational
Talkdesk QM Assist™ (Talkdesk Workforce Engagement) Operational
Talkdesk Conversations Mobile App™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Phone Mobile App (Talkdesk Voice) Operational
Talkdesk Screen Recording (Talkdesk Workforce Engagement) Operational
Talkdesk Dialer™ (Talkdesk Voice) Operational
Talkdesk Knowledge Management™ (Talkdesk Ascend AI) Operational
Talkdesk Autopilot™ (Talkdesk Ascend AI) Operational
Talkdesk Call Recording™ (Talkdesk Workforce Engagement) Operational
Talkdesk Workforce Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Identity™ (Talkdesk Ascend AI) Operational
Talkdesk for Service Cloud Voice (Talkdesk Integrations) Operational
Talkdesk Studio™ IVR and Routing (Talkdesk Omnichannel Engagement) Operational
Talkdesk Global Communications Network™ (Talkdesk Voice) Operational
Talkdesk Advanced Dialer (Talkdesk Voice) Operational
Talkdesk Dialer for Salesforce™ (Talkdesk Voice) Operational
Talkdesk Navigator™ (Talkdesk Ascend AI) Operational
Talkdesk Shield™ (Talkdesk Ascend AI) Operational
Talkdesk CX Sensors™ (Talkdesk Ascend AI) Operational
Talkdesk Conversations (Talkdesk Omnichannel Engagement) Operational
Talkdesk SMS (Talkdesk Omnichannel Engagement) Operational
Talkdesk Email (Talkdesk Omnichannel Engagement) Operational
Talkdesk Chat (Talkdesk Omnichannel Engagement) Operational
Talkdesk Cases™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Automated Notifications™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Hybrid Cloud™ Storage (Talkdesk Platform) Operational
Talkdesk HubSpot Connector (Talkdesk Integrations) Operational
Talkdesk Oracle Service Cloud Connector (Talkdesk Integrations) Operational
Talkdesk Pega Connector (Talkdesk Integrations) Operational
Talkdesk Verint WFM Connector (Talkdesk Integrations) Operational
Talkdesk SAP Cloud for Customer (C4C) Connector (Talkdesk Integrations) Operational
Talkdesk Outreach Connector (Talkdesk Integrations) Operational
Talkdesk Financial Services Experience Cloud™ Banking Connector (Industries Experience Clouds) Operational
Talkdesk Financial Services Experience Cloud™ Accelerator for Guidewire ClaimCenter (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Epic Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Athena Health Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Cerner Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers EHR Connector (Industries Experience Clouds) Operational
Talkdesk Retail Experience Cloud™ Shopify Connector (Industries Experience Clouds) Operational
Talkdesk Retail Experience Cloud™ BigCommerce Connector (Industries Experience Clouds) Operational
Talkdesk Quality Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Workspace™ (Talkdesk Platform) Operational
Europe (mytalkdesk.eu) Operational
Inbound Calls (Talkdesk Voice) Operational
Outbound Calls (Talkdesk Voice) Operational
Talkdesk BYOC (Bring Your Own Carrier) (Talkdesk Voice) Operational
Talkdesk Login (Talkdesk Platform) Operational
Talkdesk API (Talkdesk Platform) Operational
Talkdesk Secure Payments™ (Talkdesk Platform) Operational
Talkdesk Fax-powered by eFax (Talkdesk Omnichannel Engagement) Operational
Talkdesk Connections™ (Talkdesk Platform) ? Operational
Talkdesk Guardian™ (Talkdesk Ascend AI) Operational
Talkdesk AppConnect™ (Marketplace) Operational
Talkdesk Conversation Orchestrator™ (Talkdesk Platform) Operational
Talkdesk Social Messaging (Talkdesk Omnichannel Engagement) Operational
Talkdesk Digital Connect™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk for Salesforce (Talkdesk Integrations) Operational
Talkdesk Zendesk Connector (Talkdesk Integrations) Operational
Talkdesk Slack Connector (Talkdesk Integrations) Operational
Talkdesk ServiceNow Connector (Talkdesk Integrations) Operational
Talkdesk Zoom Connector (Talkdesk Integrations) Operational
Talkdesk for Microsoft Teams (Talkdesk Integrations) Operational
Talkdesk Microsoft Dynamics 365 Connector (Talkdesk Integrations) Operational
Talkdesk Live™ Dashboard (Talkdesk Platform) ? Operational
Talkdesk Explore™ Reporting (Talkdesk Platform) Operational
Talkdesk Interaction Analytics™ (Talkdesk Ascend AI) Operational
Talkdesk Copilot™ (Talkdesk Ascend AI) Operational
Talkdesk AI Trainer™ (Talkdesk Ascend AI) Operational
Talkdesk Feedback™ (Talkdesk Workforce Engagement) Operational
Talkdesk Performance Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Phone™ (Talkdesk Voice) ? Operational
Talkdesk QM Assist™ (Talkdesk Workforce Engagement) Operational
Talkdesk Conversations Mobile App™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Phone Mobile App (Talkdesk Voice) Operational
Talkdesk Screen Recording (Talkdesk Workforce Engagement) Operational
Talkdesk Dialer™ (Talkdesk Voice) Operational
Talkdesk Knowledge Management™ (Talkdesk Ascend AI) Operational
Talkdesk Autopilot™ (Talkdesk Ascend AI) Operational
Talkdesk Call Recording™ (Talkdesk Workforce Engagement) Operational
Talkdesk Workforce Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Identity™ (Talkdesk Ascend AI) Operational
Talkdesk for Service Cloud Voice (Talkdesk Integrations) Operational
Talkdesk Studio™ IVR and Routing (Talkdesk Omnichannel Engagement) Operational
Talkdesk Global Communications Network™ (Talkdesk Voice) Operational
Talkdesk Advanced Dialer (Talkdesk Voice) Operational
Talkdesk Dialer for Salesforce™ (Talkdesk Voice) Operational
Talkdesk Navigator™ (Talkdesk Ascend AI) Operational
Talkdesk Shield™ (Talkdesk Ascend AI) Operational
Talkdesk CX Sensors™ (Talkdesk Ascend AI) Operational
Talkdesk Conversations (Talkdesk Omnichannel Engagement) Operational
Talkdesk SMS (Talkdesk Omnichannel Engagement) Operational
Talkdesk Email (Talkdesk Omnichannel Engagement) Operational
Talkdesk Chat (Talkdesk Omnichannel Engagement) Operational
Talkdesk Cases™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Automated Notifications™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Hybrid Cloud™ Storage (Talkdesk Platform) Operational
Talkdesk HubSpot Connector (Talkdesk Integrations) Operational
Talkdesk Oracle Service Cloud Connector (Talkdesk Integrations) Operational
Talkdesk Pega Connector (Talkdesk Integrations) Operational
Talkdesk Verint WFM Connector (Talkdesk Integrations) Operational
Talkdesk SAP Cloud for Customer (C4C) Connector (Talkdesk Integrations) Operational
Talkdesk Outreach Connector (Talkdesk Integrations) Operational
Talkdesk Financial Services Experience Cloud™ Banking Connector (Industries Experience Clouds) Operational
Talkdesk Financial Services Experience Cloud™ Accelerator for Guidewire ClaimCenter (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Epic Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Athena Health Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Cerner Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers EHR Connector (Industries Experience Clouds) Operational
Talkdesk Retail Experience Cloud™ Shopify Connector (Industries Experience Clouds) Operational
Talkdesk Retail Experience Cloud™ BigCommerce Connector (Industries Experience Clouds) Operational
Talkdesk Quality Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Workspace™ (Talkdesk Platform) Operational
UK (mytalkdesk.co.uk) Operational
Inbound Calls (Talkdesk Voice) Operational
Outbound Calls (Talkdesk Voice) Operational
Talkdesk BYOC (Bring Your Own Carrier) (Talkdesk Voice) Operational
Talkdesk Phone™ (Talkdesk Voice) Operational
Talkdesk Phone Mobile App (Talkdesk Voice) Operational
Talkdesk Dialer™ (Talkdesk Voice) Operational
Talkdesk Global Communications Network™ (Talkdesk Voice) Operational
Talkdesk Advanced Dialer (Talkdesk Voice) Operational
Talkdesk Dialer for Salesforce™ (Talkdesk Voice) Operational
Talkdesk Login (Talkdesk Platform) Operational
Talkdesk API (Talkdesk Platform) Operational
Talkdesk Secure Payments™ (Talkdesk Platform) Operational
Talkdesk Connections™ (Talkdesk Platform) Operational
Talkdesk Conversation Orchestrator™ (Talkdesk Platform) Operational
Talkdesk Live™ Dashboard (Talkdesk Platform) Operational
Talkdesk Explore™ Reporting (Talkdesk Platform) Operational
Talkdesk Hybrid Cloud™ Storage (Talkdesk Platform) Operational
Talkdesk Workspace™ (Talkdesk Platform) Operational
Talkdesk Guardian™ (Talkdesk Ascend AI) Operational
Talkdesk Interaction Analytics™ (Talkdesk Ascend AI) Operational
Talkdesk Copilot™ (Talkdesk Ascend AI) Operational
Talkdesk AI Trainer™ (Talkdesk Ascend AI) Operational
Talkdesk Knowledge Management™ (Talkdesk Ascend AI) Operational
Talkdesk Autopilot™ (Talkdesk Ascend AI) Operational
Talkdesk Identity™ (Talkdesk Ascend AI) Operational
Talkdesk Navigator™ (Talkdesk Ascend AI) Operational
Talkdesk Shield™ (Talkdesk Ascend AI) Operational
Talkdesk CX Sensors™ (Talkdesk Ascend AI) Operational
Talkdesk AppConnect™ (Marketplace) Operational
Talkdesk Fax-powered by eFax (Talkdesk Omnichannel Engagement) Operational
Talkdesk Social Messaging (Talkdesk Omnichannel Engagement) Operational
Talkdesk Digital Connect™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Conversations Mobile App™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Studio™ IVR and Routing (Talkdesk Omnichannel Engagement) Operational
Talkdesk Conversations (Talkdesk Omnichannel Engagement) Operational
Talkdesk SMS (Talkdesk Omnichannel Engagement) Operational
Talkdesk Email (Talkdesk Omnichannel Engagement) Operational
Talkdesk Chat (Talkdesk Omnichannel Engagement) Operational
Talkdesk Cases™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Automated Notifications™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk for Salesforce (Talkdesk Integrations) Operational
Talkdesk Zendesk Connector (Talkdesk Integrations) Operational
Talkdesk Slack Connector (Talkdesk Integrations) Operational
Talkdesk ServiceNow Connector (Talkdesk Integrations) Operational
Talkdesk Zoom Connector (Talkdesk Integrations) Operational
Talkdesk for Microsoft Teams (Talkdesk Integrations) Operational
Talkdesk Microsoft Dynamics 365 Connector (Talkdesk Integrations) Operational
Talkdesk for Service Cloud Voice (Talkdesk Integrations) Operational
Talkdesk HubSpot Connector (Talkdesk Integrations) Operational
Talkdesk Oracle Service Cloud Connector (Talkdesk Integrations) Operational
Talkdesk Pega Connector (Talkdesk Integrations) Operational
Talkdesk Verint WFM Connector (Talkdesk Integrations) Operational
Talkdesk SAP Cloud for Customer (C4C) Connector (Talkdesk Integrations) Operational
Talkdesk Outreach Connector (Talkdesk Integrations) Operational
Talkdesk Feedback™ (Talkdesk Workforce Engagement) Operational
Talkdesk Performance Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk QM Assist™ (Talkdesk Workforce Engagement) Operational
Talkdesk Screen Recording (Talkdesk Workforce Engagement) Operational
Talkdesk Call Recording™ (Talkdesk Workforce Engagement) Operational
Talkdesk Workforce Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Quality Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Financial Services Experience Cloud™ Banking Connector (Industries Experience Clouds) Operational
Talkdesk Financial Services Experience Cloud™ Accelerator for Guidewire ClaimCenter (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Epic Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Athena Health Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Cerner Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers EHR Connector (Industries Experience Clouds) Operational
Talkdesk Retail Experience Cloud™ Shopify Connector (Industries Experience Clouds) Operational
Talkdesk Retail Experience Cloud™ BigCommerce Connector (Industries Experience Clouds) Operational
APAC (mytalkdesk.au) Operational
Inbound Calls (Talkdesk Voice) Operational
Outbound Calls (Talkdesk Voice) Operational
Talkdesk BYOC (Bring Your Own Carrier) (Talkdesk Voice) Operational
Talkdesk Login (Talkdesk Platform) Operational
Talkdesk API (Talkdesk Platform) Operational
Talkdesk Secure Payments™ (Talkdesk Platform) Operational
Talkdesk Connections™ (Talkdesk Platform) Operational
Talkdesk Guardian™ (Talkdesk Ascend AI) Operational
Talkdesk AppConnect™ (Marketplace) Operational
Talkdesk Conversation Orchestrator™ (Talkdesk Platform) Operational
Talkdesk Fax-powered by eFax (Talkdesk Omnichannel Engagement) Operational
Talkdesk Social Messaging (Talkdesk Omnichannel Engagement) Operational
Talkdesk Digital Connect™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk for Salesforce (Talkdesk Integrations) Operational
Talkdesk Zendesk Connector (Talkdesk Integrations) Operational
Talkdesk Slack Connector (Talkdesk Integrations) Operational
Talkdesk ServiceNow Connector (Talkdesk Integrations) Operational
Talkdesk Zoom Connector (Talkdesk Integrations) Operational
Talkdesk for Microsoft Teams (Talkdesk Integrations) Operational
Talkdesk Microsoft Dynamics 365 Connector (Talkdesk Integrations) Operational
Talkdesk Live™ Dashboard (Talkdesk Platform) Operational
Talkdesk Explore™ Reporting (Talkdesk Platform) Operational
Talkdesk Interaction Analytics™ (Talkdesk Ascend AI) Operational
Talkdesk Copilot™ (Talkdesk Ascend AI) Operational
Talkdesk AI Trainer™ (Talkdesk Ascend AI) Operational
Talkdesk Feedback™ (Talkdesk Workforce Engagement) Operational
Talkdesk Performance Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Phone™ (Talkdesk Voice) Operational
Talkdesk QM Assist™ (Talkdesk Workforce Engagement) Operational
Talkdesk Conversations Mobile App™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Phone Mobile App (Talkdesk Voice) Operational
Talkdesk Screen Recording (Talkdesk Workforce Engagement) Operational
Talkdesk Dialer™ (Talkdesk Voice) Operational
Talkdesk Knowledge Management™ (Talkdesk Ascend AI) Operational
Talkdesk Autopilot™ (Talkdesk Ascend AI) Operational
Talkdesk Call Recording™ (Talkdesk Workforce Engagement) Operational
Talkdesk Workforce Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Identity™ (Talkdesk Ascend AI) Operational
Talkdesk for Service Cloud Voice (Talkdesk Integrations) Operational
Talkdesk Studio™ IVR and Routing (Talkdesk Omnichannel Engagement) Operational
Talkdesk Global Communications Network™ (Talkdesk Voice) Operational
Talkdesk Advanced Dialer (Talkdesk Voice) Operational
Talkdesk Dialer for Salesforce™ (Talkdesk Voice) Operational
Talkdesk Navigator™ (Talkdesk Ascend AI) Operational
Talkdesk Shield™ (Talkdesk Ascend AI) Operational
Talkdesk CX Sensors™ (Talkdesk Ascend AI) Operational
Talkdesk Conversations (Talkdesk Omnichannel Engagement) Operational
Talkdesk SMS (Talkdesk Omnichannel Engagement) Operational
Talkdesk Email (Talkdesk Omnichannel Engagement) Operational
Talkdesk Chat (Talkdesk Omnichannel Engagement) Operational
Talkdesk Cases™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Automated Notifications™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Hybrid Cloud™ Storage (Talkdesk Platform) Operational
Talkdesk HubSpot Connector (Talkdesk Integrations) Operational
Talkdesk Oracle Service Cloud Connector (Talkdesk Integrations) Operational
Talkdesk Pega Connector (Talkdesk Integrations) Operational
Talkdesk Verint WFM Connector (Talkdesk Integrations) Operational
Talkdesk SAP Cloud for Customer (C4C) Connector (Talkdesk Integrations) Operational
Talkdesk Outreach Connector (Talkdesk Integrations) Operational
Talkdesk Financial Services Experience Cloud™ Banking Connector (Industries Experience Clouds) Operational
Talkdesk Financial Services Experience Cloud™ Accelerator for Guidewire ClaimCenter (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Epic Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Athena Health Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Cerner Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers EHR Connector (Industries Experience Clouds) Operational
Talkdesk Retail Experience Cloud™ Shopify Connector (Industries Experience Clouds) Operational
Talkdesk Retail Experience Cloud™ BigCommerce Connector (Industries Experience Clouds) Operational
Talkdesk Quality Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Workspace™ (Talkdesk Platform) Operational
FedRAMP (US FedRAMP) Operational
Inbound Calls (Talkdesk Voice) Operational
Outbound Calls (Talkdesk Voice) Operational
Talkdesk BYOC (Bring Your Own Carrier) (Talkdesk Voice) Operational
Talkdesk Login (Talkdesk Platform) Operational
Talkdesk API (Talkdesk Platform) Operational
Talkdesk Secure Payments™ (Talkdesk Platform) Operational
Talkdesk Fax-powered by eFax (Talkdesk Omnichannel Engagement) Operational
Talkdesk Connections™ (Talkdesk Platform) Operational
Talkdesk Guardian™ (Talkdesk Ascend AI) Operational
Talkdesk AppConnect™ (Marketplace) Operational
Talkdesk Conversation Orchestrator™ (Talkdesk Platform) Operational
Talkdesk Social Messaging (Talkdesk Omnichannel Engagement) Operational
Talkdesk Digital Connect™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk for Salesforce (Talkdesk Integrations) Operational
Talkdesk Zendesk Connector (Talkdesk Integrations) Operational
Talkdesk Slack Connector (Talkdesk Integrations) Operational
Talkdesk ServiceNow Connector (Talkdesk Integrations) Operational
Talkdesk Zoom Connector (Talkdesk Integrations) Operational
Talkdesk for Microsoft Teams (Talkdesk Integrations) Operational
Talkdesk Microsoft Dynamics 365 Connector (Talkdesk Integrations) Operational
Talkdesk Live™ Dashboard (Talkdesk Platform) Operational
Talkdesk Explore™ Reporting (Talkdesk Platform) Operational
Talkdesk Interaction Analytics™ (Talkdesk Ascend AI) Operational
Talkdesk Copilot™ (Talkdesk Ascend AI) Operational
Talkdesk AI Trainer™ (Talkdesk Ascend AI) Operational
Talkdesk Feedback™ (Talkdesk Workforce Engagement) Operational
Talkdesk Performance Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Phone™ (Talkdesk Voice) Operational
Talkdesk QM Assist™ (Talkdesk Workforce Engagement) Operational
Talkdesk Conversations Mobile App™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Phone Mobile App (Talkdesk Voice) Operational
Talkdesk Screen Recording (Talkdesk Workforce Engagement) Operational
Talkdesk Dialer™ (Talkdesk Voice) Operational
Talkdesk Knowledge Management™ (Talkdesk Ascend AI) Operational
Talkdesk Autopilot™ (Talkdesk Ascend AI) Operational
Talkdesk Call Recording™ (Talkdesk Workforce Engagement) Operational
Talkdesk Workforce Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Identity™ (Talkdesk Ascend AI) Operational
Talkdesk for Service Cloud Voice (Talkdesk Integrations) Operational
Talkdesk Studio™ IVR and Routing (Talkdesk Omnichannel Engagement) Operational
Talkdesk Global Communications Network™ (Talkdesk Voice) Operational
Talkdesk Advanced Dialer (Talkdesk Voice) Operational
Talkdesk Dialer for Salesforce™ (Talkdesk Voice) Operational
Talkdesk Navigator™ (Talkdesk Ascend AI) Operational
Talkdesk Shield™ (Talkdesk Ascend AI) Operational
Talkdesk CX Sensors™ (Talkdesk Ascend AI) Operational
Talkdesk Conversations (Talkdesk Omnichannel Engagement) Operational
Talkdesk SMS (Talkdesk Omnichannel Engagement) Operational
Talkdesk Email (Talkdesk Omnichannel Engagement) Operational
Talkdesk Chat (Talkdesk Omnichannel Engagement) Operational
Talkdesk Cases™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Automated Notifications™ (Talkdesk Omnichannel Engagement) Operational
Talkdesk Hybrid Cloud™ Storage (Talkdesk Platform) Operational
Talkdesk HubSpot Connector (Talkdesk Integrations) Operational
Talkdesk Oracle Service Cloud Connector (Talkdesk Integrations) Operational
Talkdesk Pega Connector (Talkdesk Integrations) Operational
Talkdesk Verint WFM Connector (Talkdesk Integrations) Operational
Talkdesk SAP Cloud for Customer (C4C) Connector (Talkdesk Integrations) Operational
Talkdesk Outreach Connector (Talkdesk Integrations) Operational
Talkdesk Financial Services Experience Cloud™ Banking Connector (Industries Experience Clouds) Operational
Talkdesk Financial Services Experience Cloud™ Accelerator for Guidewire ClaimCenter (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Epic Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Athena Health Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers Cerner Connector (Industries Experience Clouds) Operational
Talkdesk Healthcare Experience Cloud™ for Providers EHR Connector (Industries Experience Clouds) Operational
Talkdesk Retail Experience Cloud™ Shopify Connector (Industries Experience Clouds) Operational
Talkdesk Retail Experience Cloud™ BigCommerce Connector (Industries Experience Clouds) Operational
Talkdesk Quality Management™ (Talkdesk Workforce Engagement) Operational
Talkdesk Workspace™ (Talkdesk Platform) Operational
Voice Edge Regions (sbc-regions) Operational
US East (US) Operational
US West (US) Operational
Sao Paulo (Brazil) Operational
Dublin (Europe) Operational
Frankfurt (Europe) Operational
Milan (Europe) Operational
Paris (Europe) Operational
Tokyo (APAC) Operational
Singapore (APAC) Operational
Sydney (APAC) Operational
US FedRAMP (US) Operational
Carriers Network (carriers-network) Operational
Voice (US) Operational
SMS (Middle East & Africa) Operational
Voice (Latin America) Operational
SMS (APAC) Operational
SMS (Canada) Operational
Voice (Canada) Operational
SMS (Latin America) Operational
Voice (APAC) Operational
SMS (US) Operational
Voice (Middle East & Africa) Operational
Voice (Europe) Operational
SMS (Europe) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 27, 2025

No incidents reported today.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Impact on Inbound and Outbound on US and Canada Region
Resolved - Incident is fully resolved
Oct 21, 00:13 UTC
Monitoring - We have applied further mitigation measures and we are seeing full recovery.

If you are experiencing any of previous impacts please reload Workspace App or the browser tab
Oct 20, 22:42 UTC
Update - Mitigation measures have been applied to our Messaging Service to solve the call control and agent status delays. If you are still experiencing any of these behaviours we kindly ask that you reload Workspace.

Meanwhile we are still working to improve Inbound and Outbound issues caused by AWS that are currently impacting a subset of our customers/calls.
Oct 20, 21:40 UTC
Update - We are seeing recovery on our Digital Channels however there are still transient delays on agent status and call controls after the failover to our fallback messaging system. We are still working internally to mitigate the impact being caused by the AWS outage.
Oct 20, 20:37 UTC
Update - In order to reduce the impact that AWS is causing on our Messaging Service Provider we have rerouted our messages through a fallback messaging service, this as improved the success rate however some transient delay might be experienced on agent status and availability of call controls
Oct 20, 19:36 UTC
Update - We are having an impact on our Messaging Service Provider caused by the AWS outage. This is causing call controls and agent status to not update. We are working closely with the provider and exploring possible mitigation measures
Oct 20, 18:48 UTC
Update - We are seeing recovery after the applying several mitigation measures on our side to deal with AWS outage.

There might still be transient issues with calls and our Digital Channels. We are still working with the provider and internally to keep mitigating the impact.
Oct 20, 18:05 UTC
Update - We continue to apply several mitigation measures to deal with the increase impact from AWS outage. We will update in 30m.
Oct 20, 17:55 UTC
Update - Despite improvements on recovery due to our mitigation measures and failovers to contain the impact of AWS outage, we are now seeing an increase of that impact in our services. Our team is working with AWS and internally to try and mitigate this impact.

We are now seeing increased impact on calls, call controls and access to conversation app.
Oct 20, 17:17 UTC
Update - We are seeing failures on Conversations App loading and transient issues with calls controls. We are currently investigating this issue.
Oct 20, 17:05 UTC
Update - We are seeing an increase on the impact on Calls due to a spike in AWS incident.

Our mitigation and failovers have relieved part of this impact. We will keep you updated as we continue to work toward a resolution.
Oct 20, 16:30 UTC
Update - We continue to see improvements from our failovers despite the ongoing outage on our Cloud Provider: AWS.

We are doing all possible efforts resolving the subset of customers that are still experiencing Inbound and Outbound issues.

Digital channels we are still seeing transient issues in our US Region.
Oct 20, 15:29 UTC
Update - We are still being impacted by our Cloud Service Provider AWS outage.

We have applied several mitigation measures and failovers that have recovered call service however some transient issues are still being felt by customers and we are working on fixing those.

Digital Channels are currently with transient issues dependent the AWS service recovery.
Oct 20, 14:32 UTC
Update - Our Cloud Provider: AWS is still experiencing instability in the US region causing Outbound and Inbound call failures.

We are working with the provider and internally to reduce the number of failures we are seeing.

The same issue was impacting our call operations causing a delay we have acted on a site failover that resolved this issue.

Digital Channels might have some delays and the team is working on this.

We will update in 15m.
Oct 20, 14:00 UTC
Update - We are currently applying mitigation measures to correct the Call operations delays that are being experienced by a subset of customers. Currently we are seeing an impact on Digital Channels which might experience some delays. We are actively working on mitigation measures for this issue
Oct 20, 13:37 UTC
Identified - We are starting to see degradation on metrics which might cause delayed call operations. We are currently investigating this.
Oct 20, 13:27 UTC
Update - We are seeing recovery and we continue to monitor our failover as well as improvements on the incident with our Communication Provider. We will update this page in case any major changes.
Oct 20, 13:00 UTC
Monitoring - We are seeing recovery in Talkdesk Services. We are closely monitoring and if there is any change this page will be updated.
Oct 20, 11:48 UTC
Update - We are seeing recovery after applying workaround measures. Inbound and Outbound should be recovered at this point for our US and Canada Region. We will keep working with our Communications Provider in order to apply a permanent fix. We will update this page as soon as there is more relevant information.
Oct 20, 11:12 UTC
Update - We are seeing partial recovery with our workaround. We will update this page with more information shortly.
Oct 20, 10:45 UTC
Update - We are still being impacted by our Communication Provider issue however we are seeing that our failover is recovering Inbound and Outbound. We will continue to apply in batches for the affected accounts. We will update this message shortly.
Oct 20, 10:27 UTC
Update - We are still being impacted by one of our Communication Providers which is causing an impact in Inbound and Outbound calls in the US and Canada region. Our team is currently applying a workaround in batches so that we can recover the service. Please bear with us.
Oct 20, 10:01 UTC
Update - We are seeing recovery of Talkdesk services however we do still have an impact on Voice for US and Canada Region. Our team is now applying our failovers to mitigate this impact.
Oct 20, 09:36 UTC
Update - Mitigation measures have been applied from the Cloud Service Provider side and we are seeing recovery on the functionality.
Oct 20, 09:28 UTC
Update - Mitigation measures are being applied by our Cloud Service Provider while the Talkdesk team also works on parallel mitigation measures. Currently the impact is on Conversations App presenting a 500 error in our US Region and Talkdesk Omnichannel Engagement in all regions. We will update this message in 30m.
Oct 20, 09:08 UTC
Update - Disruption form our Cloud Provider is still causing impact on multiple Talkdesk Services. We are working with the provider and also developing a workaround to circumvent. Please bear with us we will update this page in 30m
Oct 20, 08:33 UTC
Update - Impact has extended to our DCE (Chat, Email and SMS) over in our EU Region.
Oct 20, 08:12 UTC
Update - Disruption from our Cloud Provider is still impacting us. We are still working on possible workarounds to circumvent the failling provider. If you have your business continuity settings setup please use them. We will update this thread shortly.
Oct 20, 08:01 UTC
Identified - We are seeing service disruption being caused by our Cloud provider as well as our communication provider. We are working to apply any workaround measures for both these providers. If you have your business continuity settings setup please use them. We will update this thread shortly.
Oct 20, 07:40 UTC
Investigating - We are investigating reports of error 500 when loading Conversation App. We will be updating this message shortly.
Oct 20, 07:19 UTC
Oct 20, 2025
Oct 19, 2025
Conversations UI might not update to reflect call status in US Region
Resolved - Mitigation measures have improved the experience. f you are currently facing an issue, refreshing Talkdesk Workspace should mitigate the behaviour.
Oct 19, 03:26 UTC
Update - We are still working with our partner to ensure this transient issues are resolved. If you are currently facing an issue, refreshing Talkdesk Workspace should mitigate the behaviour.
Oct 19, 02:54 UTC
Monitoring - We are seeing improvements on status coherence for Talkdesk Agents. We are monitoring this sistuation and will keep this page up to date.
Oct 19, 02:27 UTC
Update - We are still seeing transient failures on updating agent call status.
Oct 19, 02:05 UTC
Identified - We have a new reoccurrence of an issue with our Messaging provider. Our team is applying mitigation measures.
Oct 19, 01:40 UTC
Conversations UI might not update to reflect call status in US Region
Resolved - This incident has been recovery
Oct 19, 01:11 UTC
Monitoring - We are seeing recovery in regards to the UI updating call status. We will keep monitoring this situation.
Oct 19, 01:06 UTC
Identified - This is related to our Messaging Provider and we are seeing recovery, after mitigation measures were applied.
Oct 19, 00:56 UTC
Investigating - We are working on mitigation measures to try and solve this issue.
Oct 19, 00:40 UTC
Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

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