Scheduled Maintenance Update

Scheduled Maintenance Report for Talkdesk

Completed

The scheduled maintenance will be postponed.

Posted Aug 01, 2025 - 10:29 UTC

Scheduled

Talkdesk will be performing platform maintenance on Sunday, 03rd of August, 2025, between 08:00
UTC - 12:00 UTC (01:00 - 05:00 PDT).

During this maintenance window, infrastructure enhancements will be made to increase platform resilience.

What can users expect during the maintenance period?
During this maintenance window, we don't expect any major impact on users; however, some products, such as Talkdesk Live, Explore, Activities, WFM, and Connections, may temporarily stop consuming data for a short period of time in the EU deployment region.

This page will be updated throughout the maintenance.

Thank you for your understanding.

Posted Jul 29, 2025 - 09:27 UTC

This scheduled maintenance affected: Europe (Germany) (Talkdesk Connections™ (Talkdesk Platform), Talkdesk Live™ Dashboard (Talkdesk Platform), Talkdesk Explore™ Reporting (Talkdesk Platform), Talkdesk Workforce Management™ (Talkdesk Workforce Engagement)).