Historical Data Degraded Performance

Incident Report for Talkdesk

Resolved

This incident has been resolved.

Posted Jan 26, 2022 - 16:34 UTC

Monitoring

At this point, the issue has been fixed and customers should no longer be experiencing difficulties. We will continue to monitor the situation.

Posted Jan 26, 2022 - 16:25 UTC

Investigating

We are currently investigating degraded performance affecting Explore Historical data. Live reporting is not impacted. Mitigation measures are in progress. We will provide an update in 15 minutes or sooner.

Posted Jan 26, 2022 - 16:17 UTC

This incident affected: Reporting & Analytics (Historical Reporting).