Mitigation measures are in place and we are seeing system recovery. Customers who have enabled Business Continuity can disable the same. We will provide an update in 30 minutes or sooner.
Posted Jun 14, 2023 - 20:57 UTC
Update
Mitigation measures are currently in progress and we are seeing system improvements. Additionally, a subset of users in our Europe and Canada regional deployment may experience intermittent errors on the conversation app. We will provide another update within 15 minutes.
Posted Jun 14, 2023 - 20:38 UTC
Identified
We are currently experiencing an issue where some users in the US regional deployment are receiving 500 errors when navigating through the workspace apps. We recommend customers enable a Business Continuity plan. Mitigation measures are currently in progress. We will provide an update within 15 minutes.
Posted Jun 14, 2023 - 20:27 UTC
Investigating
We are currently experiencing an issue where some users in the US regional deployment are receiving 500 errors when navigating through the workspace apps. We recommend customers enable a Business Continuity plan. We are working with our engineering team to investigate the root cause. We will provide an update within 15 minutes.
Posted Jun 14, 2023 - 20:17 UTC
This incident affected: Americas (US) (Talkdesk ID Login (Platform)).