Localized Connection Issues in Europe

Incident Report for Talkdesk

Resolved

This incident has been resolved.

Posted Jun 08, 2018 - 13:07 UTC

Update

All systems operating normally.

Posted Jun 08, 2018 - 13:07 UTC

Monitoring

No additional reports have been received, but we will continue to monitor the situation.

Posted Jun 08, 2018 - 10:34 UTC

Update

We have implemented workarounds for affected customers. We continue to work with our providers to investigate the connectivity issues that are only affecting some regions in Europe. Please reach out to support if you experience issue.

Posted Jun 08, 2018 - 09:56 UTC

Investigating

We are investigating a potential in connecting with Talkdesk in certain regions within Europe. Another update will be provided shortly.

Posted Jun 08, 2018 - 09:11 UTC