Call Control Inconsistencies

Incident Report for Talkdesk

Resolved

This incident has been resolved.

Posted Aug 16, 2021 - 17:10 UTC

Monitoring

At this point, the issue has been fixed and customers should no longer be experiencing difficulties. We will continue to monitor the results.

Posted Aug 16, 2021 - 16:59 UTC

Update

We are observing Degraded Performance on Call control since 16:30 UTC. Our engineering team is working on the resolution. We will provide an update as soon as we have more details.

Posted Aug 16, 2021 - 16:51 UTC

Investigating

We are observing Degraded Performance on Call control since 16:30 UTC. We will provide an update as soon as we have more details.

Posted Aug 16, 2021 - 16:32 UTC