At this point, mitigation measures were applied and we are seeing full system recovery. Call routing was not affected.
Posted Jan 02, 2024 - 21:53 UTC
Monitoring
A fix as been implemented. We are currently monitoring the system.
Posted Jan 02, 2024 - 21:49 UTC
Identified
We are currently investigating a subset of customers with difficulties loading the Conversations APP in US deployment region. Mitigation measures are in progress
Posted Jan 02, 2024 - 21:28 UTC
This incident affected: Americas (US) (Talkdesk ID Login (Platform)).