Call History and Voicemail not available
Incident Report for Talkdesk
Resolved
This incident has been resolved. Please contact support@talkdesk.com if you need any assistance.
Posted Oct 21, 2018 - 01:55 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 21, 2018 - 01:32 UTC
Identified
Customers are reporting difficulties in accessing Call History, Recent Calls and Voicemails. The issue has been identified and we are implementing a fix.
Posted Oct 21, 2018 - 01:30 UTC
This incident affected: Agent Experience & Routing (Studio Flow Execution).