Workspace degraded performance

Incident Report for Talkdesk

Resolved

This incident has been resolved.

Posted Oct 02, 2024 - 20:39 UTC

Monitoring

We are currently seeing system recovery. We will keep monitoring and update in 30 minutes or sooner.

Posted Oct 02, 2024 - 20:32 UTC

Identified

We are still monitoring this behavior alongside our engineers. We will send an update in 30 min or sooner.

Posted Oct 02, 2024 - 20:00 UTC

Monitoring

We are currently seeing system recovery. We will keep monitoring and update in 30 minutes or sooner.

Posted Oct 02, 2024 - 19:34 UTC

Investigating

We are currently investigating a subset of customers reporting degraded performance in the Workspace APP. We are currently investigating and will send an update in 15 min.

Posted Oct 02, 2024 - 19:19 UTC

This incident affected: Americas (US) (Talkdesk Workspace™ (Products for Platform)).