Service Degradation
Incident Report for Talkdesk
Resolved
This incident has been resolved.
Posted Jan 17, 2023 - 17:56 UTC
Monitoring
Mitigation measures were applied and we are seeing recovery. We will provide an update in 30 minutes or sooner.
Posted Jan 17, 2023 - 17:36 UTC
Identified
We are currently investigating degraded performance affecting Live Reporting. Routing and Call controls are working as expected. Mitigation Measures are in progress. We will provide an update in 15 minutes or sooner.
Posted Jan 17, 2023 - 17:19 UTC
This incident affected: Reporting & Analytics (Live Reporting).