Service Degradation

Incident Report for Talkdesk

Resolved

The incident is Resolved, all systems are back to normal.

Posted Dec 15, 2021 - 16:21 UTC

Identified

We are observing system recovery. We will keep monitoring and provide an update in 15 min.

Posted Dec 15, 2021 - 16:09 UTC

Investigating

We are observing login degraded performance impacting a sub-set of Talkdesk customers in the US Region due to a service degradation of AWS. We will provide an update in 15 min.

Posted Dec 15, 2021 - 15:56 UTC