Service Degradation

Incident Report for Talkdesk

Resolved

This incident has been resolved.

Posted Jan 31, 2023 - 15:02 UTC

Monitoring

Mitigation measures are in progress and we start seeing recovery. Routing and Call controls are working as expected. We will provide an update in 30 minutes or sooner.

Posted Jan 31, 2023 - 14:58 UTC

Identified

We are currently investigating degraded performance affecting Live Reporting. Routing and Call controls are working as expected. Mitigation Measures are in progress. We will provide an update in 30 minutes or sooner.

Posted Jan 31, 2023 - 14:48 UTC