Service Degradation
Incident Report for Talkdesk
Resolved
This incident has been resolved.
Posted Jan 31, 2023 - 15:02 UTC
Monitoring
Mitigation measures are in progress and we start seeing recovery. Routing and Call controls are working as expected. We will provide an update in 30 minutes or sooner.
Posted Jan 31, 2023 - 14:58 UTC
Identified
We are currently investigating degraded performance affecting Live Reporting. Routing and Call controls are working as expected. Mitigation Measures are in progress. We will provide an update in 30 minutes or sooner.
Posted Jan 31, 2023 - 14:48 UTC
This incident affected: Reporting & Analytics (Live Reporting).
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