Scheduled Maintenance

Scheduled Maintenance Report for Talkdesk

Completed

Fire drill is now complete without any incidents.
Posted Mar 15, 2026 - 10:31 UTC

Update

We sill now simulate recovery of US Regional Cloud Site 2 and after rebalance our accounts between both US Sites
Posted Mar 15, 2026 - 10:18 UTC

Update

We will now SIMULATE that US Regional Cloud Site 2 is down and we will execute the runbook to fully failover to Site 1
Posted Mar 15, 2026 - 09:45 UTC

Update

Our team is initiating the fire drill we will start by doing a Site Rebalancing a subset of tenants will change their site affinity from Site 2 to Site 1
Posted Mar 15, 2026 - 09:21 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 15, 2026 - 08:00 UTC

Scheduled

Talkdesk will be conducting a scheduled fire drill of our regional failover tool in the US Region to ensure our disaster recovery runbooks are current and fully operational. During this period some users may receive a notification to restart their Workspace App; if prompted, please follow the instructions.
Posted Mar 03, 2026 - 15:24 UTC