Scheduled Maintenance Update

Scheduled Maintenance Report for Talkdesk

Completed

The scheduled maintenance has been completed.

Posted Aug 17, 2025 - 12:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 17, 2025 - 08:00 UTC

Scheduled

Talkdesk will be performing platform maintenance on Sunday, 17th of August, 2025, between 08:00
UTC - 12:00 UTC (01:00 - 05:00 PDT).

During this maintenance window, infrastructure enhancements will be made to increase platform resilience.

What can users expect during the maintenance period?
During this maintenance window, we don't expect any major impact on users; however, some products, such as Talkdesk Live, Explore, Activities, WFM, and Connections, may temporarily stop consuming data for a short period of time in the EU deployment region.

This page will be updated throughout the maintenance.

Thank you for your understanding.

Posted Aug 11, 2025 - 21:47 UTC

This scheduled maintenance affected: Europe (mytalkdesk.eu) (Talkdesk Connections™ (Talkdesk Platform), Talkdesk Live™ Dashboard (Talkdesk Platform), Talkdesk Explore™ Reporting (Talkdesk Platform), Talkdesk Workforce Management™ (Talkdesk Workforce Engagement)).