Scheduled Maintenance Update
Scheduled Maintenance Report for Talkdesk
The scheduled maintenance has been completed.
Posted Dec 17, 2023 - 10:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 17, 2023 - 09:00 UTC
Talkdesk will be conducting platform maintenance during the hours of 09:00 - 10:00 UTC (02:00 - 03:00 PDT) on Sunday, December 17th, 2023.

During this maintenance window, infrastructure enhancements will be made to increase platform resiliency.

What can users expect during the maintenance period?

Live Reporting:

During this maintenance window, Live Reporting will present an error panel for users on US regional deployment. Live Reporting will recover by itself at the end of the intervention.

Talkdesk ID:

During this maintenance window, EU regional deployment users might be required to log in again.

This page will be updated throughout the maintenance.
Posted Dec 13, 2023 - 09:31 UTC
This scheduled maintenance affected: Europe (Germany) (Talkdesk ID Login (Platform)) and Americas (US) (Live Reporting (Reporting & Analytics)).