We will continue to monitor and work with our provider to make sure the situation is stable.
Please write to us at support.talkdesk.com if you face any continued issues.
Posted Jul 02, 2019 - 14:21 UTC
Identified
We’ve Identified an issue with a common infrastructure provider vendor. We’re working with them to restore service ASAP and mitigate the issue - where we’re seeing some recovery already. This is affecting many web-based systems including our ability to reply to your emails to support@talkdesk.com.
We will reply to you as soon as our communications platform is available.
Posted Jul 02, 2019 - 14:14 UTC
Investigating
We are receiving reports from users on our main website and attempting to login to Callbar receiving a 502 error.
Our engineers are aware and actively working on the issue.
We will update with any relevant information soon.
Posted Jul 02, 2019 - 13:59 UTC
This incident affected: Platform (Talkdesk ID Login).