Workspace degraded performance

Incident Report for Talkdesk

Resolved

This incident has been resolved.
Posted Oct 03, 2024 - 19:20 UTC

Monitoring

We are currently seeing system recovery, Talkdesk engineering team is currently monitoring the system. We will send an update in 30 min or sooner.
Posted Oct 03, 2024 - 19:13 UTC

Identified

Mitigation measures are in progress, some customers might still get errors across Workspace Apps. We will share an update in 30 min or sooner.
Posted Oct 03, 2024 - 18:16 UTC

Update

The investigation is ongoing, and some customers might get errors across Workspace Apps. We will share an update in 30 min or sooner.
Posted Oct 03, 2024 - 17:58 UTC

Update

We are currently investigating reports of errors in Workspace Apps. We will share an update in 15 min or sooner.
Posted Oct 03, 2024 - 17:41 UTC

Investigating

We are currently investigating this issue.
Posted Oct 03, 2024 - 17:21 UTC
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