Issues with log in

Incident Report for Talkdesk

Resolved

We experienced a brief period of instability with our login system. It has been resolved. Please contact support@talkdesk.com if you are continuing to experience any issues.

Posted Jun 26, 2019 - 19:03 UTC

Monitoring

We've seen broad recovery from the earlier issue affecting log-ins. We will continue to monitor.

Posted Jun 26, 2019 - 18:54 UTC

Update

We have observed improvement from an earlier problem that may have resulted in agents being logged out of Talkdesk and having difficulty logging back in. Affected customers are encouraged to refresh the application and try again. Our engineering team is continuing to investigate and monitor.

Posted Jun 26, 2019 - 18:49 UTC

Investigating

We have observed agents having difficulties logging in to our application. We are investigating and will update here shortly.

Posted Jun 26, 2019 - 18:43 UTC