Live reporting Degraded performance in US region

Incident Report for Talkdesk

Resolved

This incident has been resolved.

Posted Aug 19, 2024 - 15:52 UTC

Monitoring

Mitigation measures were applied and we are seeing the system recover. We will provide an update in 30 minutes or sooner.

Posted Aug 19, 2024 - 15:48 UTC

Identified

We are experiencing degraded performance with several Widgets in Live reporting in the US deployment region. Inbound and Outbound calls are not affected. Mitigation measures are currently in progress. We will provide an update in 30 minutes or sooner.

Posted Aug 19, 2024 - 15:44 UTC

This incident affected: Americas (US) (Talkdesk Live™ Dashboard (Talkdesk Platform)).