Service Degradation

Incident Report for Talkdesk

Resolved

This incident has been resolved.
Posted Dec 19, 2022 - 19:12 UTC

Update

Mitigation measures were put in place and we are seeing improvements. We will keep monitoring.
Posted Dec 19, 2022 - 19:11 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 19, 2022 - 19:07 UTC

Investigating

We are currently investigating degraded performance affecting the ability to Change Status. Mitigation Measures are in progress. We will provide an update in 15 minutes or sooner.
Posted Dec 19, 2022 - 18:59 UTC