Login inconsistencies

Incident Report for Talkdesk

Resolved

This incident has been resolved.

Posted Jul 12, 2021 - 17:41 UTC

Update

Our Engineering team is finishing the Mitigation steps. We will continue to monitor and provide an update sooner.

Posted Jul 12, 2021 - 17:13 UTC

Update

Mitigation steps are still in progress. We will continue to monitor and provide an update sooner.

Posted Jul 12, 2021 - 16:38 UTC

Update

Mitigation steps are still in progress. We will continue to monitor and provide an update sooner.

Posted Jul 12, 2021 - 16:11 UTC

Monitoring

Mitigation steps are still in progress. We will continue to monitor and provide an update sooner.

Posted Jul 12, 2021 - 15:44 UTC

Identified

We are investigating sporadic reports of login issues (Error 520). We will provide an update as soon as we have more details.

Posted Jul 12, 2021 - 15:23 UTC

This incident affected: Platform (Talkdesk ID Login).