Schedule Maintenance Update

Scheduled Maintenance Report for Talkdesk

Completed

The scheduled maintenance will be postponed.

Posted Jun 04, 2025 - 12:38 UTC

Scheduled

Talkdesk will be performing a platform maintenance on Sunday, 08th of June, 2025, between 08:00
UTC - 12:00 UTC (02:00 - 06:00 PDT).

During this maintenance window, infrastructure enhancements will be made to increase platform resilience.

What can users expect during the maintenance period?

During this maintenance window, we don't expect any major impact on users, however some products like Talkdesk Live, Explore, Activities, WFM and Connections may temporarily stop consuming data for short period of time in the CA deployment region.

This page will be updated throughout the maintenance.

Thank you for your understanding.

Posted Jun 03, 2025 - 10:40 UTC

This scheduled maintenance affected: Americas (Canada) (Talkdesk Connections™ (Talkdesk Platform), Talkdesk Live™ Dashboard (Talkdesk Platform), Talkdesk Explore™ Reporting (Talkdesk Platform), Talkdesk Workforce Management™ (Talkdesk Workforce Engagement)).