This incident has been resolved.
Jan 10, 14:36 PST
Normal service has been restored. You should be able to use Callbar and CTI Widget for Salesforce again. Please contact firstname.lastname@example.org
if you are continuing to have issues.
Jan 10, 14:15 PST
This problem is affecting the CTI Widget used by Talkdesk for Salesforce as well as the Talkdesk Callbar. We expect normal service to be resolved very soon.
Jan 10, 14:10 PST
We have identified the issue with Callbar and our engineers are working to restore service ASAP. As a workaround you can use the Talkdesk Main web application to make and receive calls. You can log in at http://account_name.mytalkdesk.com
Jan 10, 13:59 PST
We are investigating some reports of problems with Callbar. Will update again soon.
Jan 10, 13:50 PST