All Systems Operational
Agent Dashboard ? Operational
Contacts ? Operational
Integrations - Contact Synchronization ? Operational
Integrations - Task Execution ? Operational
Reporting ? Operational
Voice - Call Recordings & Voicemail ? Operational
Voice - Dequeuing Calls Operational
Voice - Greetings & Messages ? Operational
Voice - Incoming Browser Calls ? Operational
Voice - Incoming SIP Calls ? Operational
Voice - Incoming External Phone Calls ? Operational
Voice - Outgoing Browser Calls ? Operational
Voice - Outgoing SIP Calls ? Operational
Single Sign On (SSO) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 27, 2017

No incidents reported today.

Mar 26, 2017

No incidents reported.

Mar 25, 2017

No incidents reported.

Mar 24, 2017

No incidents reported.

Mar 23, 2017

No incidents reported.

Mar 22, 2017

No incidents reported.

Mar 21, 2017

No incidents reported.

Mar 20, 2017

No incidents reported.

Mar 19, 2017

No incidents reported.

Mar 18, 2017

No incidents reported.

Mar 17, 2017

No incidents reported.

Mar 16, 2017

No incidents reported.

Mar 15, 2017
Resolved - This incident has been resolved.
Mar 15, 18:56 PDT
Monitoring - We have deployed a fix and automations are now firing without delay and the backlog has been cleared.

There are still delays affecting Zendesk customers due to problems they are having on some of their pods. This will return to normal when their incident is resolved.
Mar 15, 13:55 PDT
Identified - Our engineers have identified the root cause for the delayed automations and are working on a fix.
Mar 15, 13:08 PDT
Investigating - We are aware of delays affecting integration automations and are investigating.
Mar 15, 12:35 PDT
Mar 14, 2017

No incidents reported.

Mar 13, 2017

No incidents reported.