All Systems Operational
Agent Dashboard ? Operational
Contacts ? Operational
Integrations - Contact Synchronization ? Operational
Integrations - Task Execution ? Operational
Reporting ? Operational
Voice - Call Recordings & Voicemail ? Operational
Voice - Dequeuing Calls Operational
Voice - Greetings & Messages ? Operational
Voice - Incoming Browser Calls ? Operational
Voice - Incoming SIP Calls ? Operational
Voice - Incoming External Phone Calls ? Operational
Voice - Outgoing Browser Calls ? Operational
Voice - Outgoing SIP Calls ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 21, 2017

No incidents reported today.

Jan 20, 2017

No incidents reported.

Jan 19, 2017

No incidents reported.

Jan 18, 2017

No incidents reported.

Jan 17, 2017

No incidents reported.

Jan 16, 2017

No incidents reported.

Jan 15, 2017

No incidents reported.

Jan 14, 2017

No incidents reported.

Jan 13, 2017

No incidents reported.

Jan 12, 2017

No incidents reported.

Jan 11, 2017

No incidents reported.

Jan 10, 2017
Resolved - This incident has been resolved.
Jan 10, 14:36 PST
Monitoring - Normal service has been restored. You should be able to use Callbar and CTI Widget for Salesforce again. Please contact support@talkdesk.com if you are continuing to have issues.
Jan 10, 14:15 PST
Update - This problem is affecting the CTI Widget used by Talkdesk for Salesforce as well as the Talkdesk Callbar. We expect normal service to be resolved very soon.
Jan 10, 14:10 PST
Identified - We have identified the issue with Callbar and our engineers are working to restore service ASAP. As a workaround you can use the Talkdesk Main web application to make and receive calls. You can log in at http://account_name.mytalkdesk.com
Jan 10, 13:59 PST
Investigating - We are investigating some reports of problems with Callbar. Will update again soon.
Jan 10, 13:50 PST
Jan 9, 2017

No incidents reported.

Jan 8, 2017

No incidents reported.

Jan 7, 2017

No incidents reported.