All Systems Operational
Agent Dashboard   ? Operational
Contacts   ? Operational
Integrations - Contact Synchronization   ? Operational
Integrations - Task Execution   ? Operational
Reporting   ? Operational
Voice - Call Recordings & Voicemail   ? Operational
Voice - Dequeuing Calls   Operational
Voice - Greetings & Messages   ? Operational
Voice - Incoming Browser Calls   ? Operational
Voice - Incoming SIP Calls   ? Operational
Voice - Incoming External Phone Calls   ? Operational
Voice - Outgoing Browser Calls   ? Operational
Voice - Outgoing SIP Calls   ? Operational
Talkdesk ID Login   ? Operational
Talkdesk Live   Operational
Single Sign On (SSO)   Operational
SMS - Inbound   Operational
SMS - Outbound   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Disaster Recovery Fire Drill Nov 19, 02:00-05:00 PST
We will open a scheduled maintenance period on Sunday the 19th of November from 10:00 AM to 1:00 PM UTC (2:00 AM to 5:00 AM PST).

Talkdesk continues to invest in Site Reliability and Disaster Recovery. In order to properly test our systems, we will conduct a fire drill on Sunday. This fire drill follows numerous internal-only fire drills and will serve as a test of our backup systems.

While we do not expect any noticeable impact, customers may experience the following, lasting only a few minutes:

- Temporary inability to log into Agent Dashboard or Callbar
- Talkdesk Live stops receiving data temporarily
- Delay (in seconds) in processing recordings or the waiting queue
- Delay (in seconds) in agent status changes

We will update our status page when the fire drill is complete. If you experience any issues and need assistance, please contact us at support@talkdesk.com.
Posted on Nov 17, 12:00 PST
Past Incidents
Nov 18, 2017

No incidents reported today.

Nov 17, 2017

No incidents reported.

Nov 16, 2017

No incidents reported.

Nov 15, 2017

No incidents reported.

Nov 14, 2017

No incidents reported.

Nov 13, 2017

No incidents reported.

Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017

No incidents reported.

Nov 9, 2017

No incidents reported.

Nov 8, 2017

No incidents reported.

Nov 7, 2017

No incidents reported.

Nov 6, 2017

No incidents reported.

Nov 5, 2017

No incidents reported.

Nov 4, 2017

No incidents reported.