Fire drill has been completed. All systems continue to operate normally and no customer accounts were affected during the procedure.
Posted 5 months ago. Jul 22, 2018 - 04:13 PDT
Fire drill is currently in progress. We will provide updates as necessary.
Posted 5 months ago. Jul 22, 2018 - 02:30 PDT
On Sunday the 22nd of July from 9:30 AM to 11:30 AM UTC (2:30 AM to 4:30 AM PDT) we will be conducting a limited fire drill with internal accounts in order to exercise additional aspects in our Disaster Recovery environments.
As Talkdesk continues to invest in Site Reliability, and even though we run regular fire drills in other environments including testing of various portions of our production DR environments, we will be undergoing a more thorough exercise but only for internal accounts.
For customer accounts we don't expect there will be any impact to normal operations.
The status page will be updated throughout the exercise.