Delay in triggering automations for External Integrations

Incident Report for Talkdesk

Resolved

The incident has been resolved. In case of any doubts, please contact support@talkdesk.com.

Posted Oct 07, 2016 - 16:02 UTC

Monitoring

We have successfully recovered all our Automations, and everything is back to normal.

Posted Oct 07, 2016 - 15:56 UTC

Identified

The root cause has been identified. Automations tigger times are returning to normal.

Posted Oct 07, 2016 - 15:50 UTC

Investigating

We are currently experiencing delays in triggering automations for our External Integrations. We are actively working to solve this issue.

Posted Oct 07, 2016 - 15:44 UTC