Reporting API Database Maintenance
Scheduled Maintenance Report for Talkdesk
Completed
The scheduled maintenance has been completed.
Posted Feb 20, 2021 - 14:00 UTC
Update
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 20, 2021 - 11:56 UTC
Update
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 20, 2021 - 10:58 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 20, 2021 - 09:00 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Feb 19, 2021 - 08:54 UTC
Scheduled
On the 20th of February, from 09:00 to 11:00 UTC (01:00-03:00 PST / 04:00 to 06:00 EST), the Reporting API database will undergo a maintenance procedure.

This procedure will be made to increase its resiliency and reliability. During this window Reporting API executions of the same report will not return new data, only surfacing the data available until the start of the procedure. During this procedure, frontend and customer facing Reporting products (Talkdesk Live, Live Dashboards and Explore) will be offering new data as per normal operation.

New data will became available on the Reporting API as soon as this maintenance is complete.

This page will be updated throughout the maintenance.
Posted Feb 19, 2021 - 08:53 UTC
This scheduled maintenance affected: Platform (APIs).