Our Telecom Provider has confirmed that the outage is now resolved, and all services are now back to normal.
Please contact support@talkdesk.com if you have any questions.
Posted Oct 04, 2016 - 16:23 UTC
Monitoring
Our Telecom Provider confirms that inbound voice traffic is being recovered, as numbers are becoming available.
We will update as soon as the issue is fully resolved.
Posted Oct 04, 2016 - 15:48 UTC
Update
We have confirmed with our telecom partner a major service outage in the US. At this point of time, a large part of inbound Toll Free calls and approximately 50% of inbound calls to numbers in United States are failing. We are working towards identifying ETA of service recovery.
Posted Oct 04, 2016 - 15:25 UTC
Investigating
We are investigating inbound voice issues with US toll free numbers. We will provide further information shortly.