Issues answering calls and changing status
Incident Report for Talkdesk
Resolved
The issue is now resolved.
Posted Jan 30, 2018 - 01:11 UTC
Update
All Talkdesk functionality is now restored and we will continue to monitor for any persisting issues.
Posted Jan 29, 2018 - 23:27 UTC
Monitoring
Some Talkdesk customers are experiencing issues with inbound calls and agent status on Callbar along with Talkdesk reporting. If you are experiencing a problem with Callbar, please login to Talkdesk main website and switch from widget mode to web mode in order to take calls from Talkdesk website.
Posted Jan 29, 2018 - 22:50 UTC