Issues answering calls and changing status
Incident Report for Talkdesk
The issue is now resolved.
Posted Jan 29, 2018 - 17:11 PST
All Talkdesk functionality is now restored and we will continue to monitor for any persisting issues.
Posted Jan 29, 2018 - 15:27 PST
Some Talkdesk customers are experiencing issues with inbound calls and agent status on Callbar along with Talkdesk reporting. If you are experiencing a problem with Callbar, please login to Talkdesk main website and switch from widget mode to web mode in order to take calls from Talkdesk website.
Posted Jan 29, 2018 - 14:50 PST