Problems with Callbar
Incident Report for Talkdesk
Resolved
This incident has been resolved.
Posted 6 months ago. Jan 10, 2017 - 14:36 PST
Monitoring
Normal service has been restored. You should be able to use Callbar and CTI Widget for Salesforce again. Please contact support@talkdesk.com if you are continuing to have issues.
Posted 6 months ago. Jan 10, 2017 - 14:15 PST
Update
This problem is affecting the CTI Widget used by Talkdesk for Salesforce as well as the Talkdesk Callbar. We expect normal service to be resolved very soon.
Posted 6 months ago. Jan 10, 2017 - 14:10 PST
Identified
We have identified the issue with Callbar and our engineers are working to restore service ASAP. As a workaround you can use the Talkdesk Main web application to make and receive calls. You can log in at http://account_name.mytalkdesk.com
Posted 6 months ago. Jan 10, 2017 - 13:59 PST
Investigating
We are investigating some reports of problems with Callbar. Will update again soon.
Posted 6 months ago. Jan 10, 2017 - 13:50 PST